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June 2024 by Regina Porterfield
I must say the new automated version has got to rank poor in pharmacy quality. When I call the pharmacy number I shouldn’t be asked all of the rhetoric. I need to speak to the pharmacist or someone in the area. Most of the staff when you reach them are not customer service friendly.
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March 2024 by aprudecute
Pharmacists are very nice, I love this CVS!
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December 2023 by Amanda Brock
The pharmacy cannot answer the phone no matter how early you call.
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November 2023 by RS
They don’t answer their phones. Not optimal when you are trying to see if they have the medication you need.
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October 2023 by Catherine Angel
The WORST CVS EVER!MANAGER in the morning wasnt even at the front desk..even after calling out she still didn't come and when she came she came to stock up the front had her earphones on and didn't even look my way to say anything..I self checked out myself even if it said credit n debit no cash back....I used cash and it accepted....Never coming back here!
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October 2023 by kevin morrow
Very covenant
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September 2023 by Tabitha Jones
IF I COULD HAVE GIVEN CVS A ZERO, I WOULD HAVE!My doctor call in/sent in a prescription for nasal spray for me on Sept 1, 2023.I know the prescription should be ready by now. No body EVER contacted me!I look on my CVS app to discover that my insurance will not pay for the nasal spray and I should contact the pharmacy “for options” although MY PHARMACY NEVER called me.I called them to be hung up on TWICE!The third time I was connected to the pharmacy only to HOLD for 25 MINUTES!NO BODY EVER ANSWERED!I hung up, called home office to let them know I see why that store reviews reflect 2 STARS, but the CSR sound UNINTERESTED in my plight as well.NATHANIEL BROWN!THIS STORE/PHARMACY NEED A WHOLE LOT OF ATTENTION!
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September 2023 by tierra west
PHARMACIST ARE RUDE!!! There is no way I should be in line 30+ mins waiting to pick up a prescription…only ONE lane open and she is letting customers sit in line and wait their entire time instead of asking to pull up or come inside!!! Get to the window and she is TEXTING!!!!
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September 2023 by Dasia Williams
This location is very unprofessional. They are always closing early and always closed do to low staffing. I needed to pick up my son medication this is unacceptable.
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August 2023 by Andie Red
Always clean people are friendly
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August 2023 by KaSara Jones
??????
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July 2023 by Priscilla B.
This Pharmacy is needed in our area. The staff changes frequently. Encountered on several occasions some of the staff were very helpful and polite. Staff in the Pharmacy area at the 5055 Stage Road store need customer service training on showing a positive attitude to the customers when they ask questions. They would benefit from smiling more and treating people the way they would want to be treated. Notice that the staff there, did not wear name badges. Are name badges required? Believing for a positive change to take place there. Hope this comment will help. Sincerely PB
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July 2023 by Savannah Sumner
This location is very unreliable. Closes without notice. Not enough staff to match the traffic. They “lost” one of my prescriptions and told me to come back later so they could find it. No time estimate or anything. It was lunch time so I’m sure they just wanted me out. I also told them I was going out of town that night so I needed it. I go back later that day and they haven’t found it and didn’t have anymore to fill it again. So instead of sending it to a location that did have it in stock so they could fill it that day, it was put on the back burner I’m sure. I had to go out of town without my medicine. I switched pharmacies as soon as I got back in town.
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February 2023 by Del
Not professional at all in the pharmacy. Let me go ahead and switch to Walgreens across the street because the workers in the pharmacy have no customer service skills. Whew. Trust the reviews.
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February 2023 by Juantena Johnson
Love CVS! The Extra Bucks... Care Pass ...and all the coupons at the end of my check out
