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“I just want to let y'all know that Mr. Chaz Lon McMorris is the most helpful bank manager that I have ever encountered. He has really helped me with manage my money. Also, he is very polite, friendly and a joy to be around. Never let this man go!”
“Southeast Financial Credit Union Cordova Branch extends superb customer service. The team is timely, courteous and focused. Every time I visit Cordova I am taken care. This is a great team! I appreciate Cordova.”
“My wife banked here before we met and maintained it as a savings account while we kept my bank as primary. When she passed away a couple of years ago my primary bank wouldn't work with me on final paychecks that needed her signature. Healthnet did. Say what you will about this place but they were here when I needed help the most.”
“Great Customer Service goes a long way. Mrs. Cora did just that today. She was very polite, customer friendly, and very detailed oriented the information she provided got me right in and set up. Thanks againPam”
“Chey Walker gives excellent customer service! She was very patient and had a great attitude in helping me gain access back to my mobile banking! Thank you Chey and keep up the great work!”
“I use this location as a shareop and they have the best customer service and always warm and friendly every time I go unlike the unprofessional folks at my credit union. I'm going to find out how to join here.”
“Ms. Cheronda Duncan was absolutely amazing. She was patient, professional, and extremely kind when helping me with a difficult situation. She even took the time to teach me how to find my banking information on my phone. God Bless you Ms. Duncan.”
“I had Sarah throughout the process of financing a new car, she's been great! Easy to work with and responds in a timely manner whenever I have questions about anything! Thank you Sarah for all your help!”
“Someone tried to deposit 2 fraudulent checks in my account. I spoke with someone and the matter was taken care of. How ever the person at the branch forgot to tell me I needed a new debit card. Should have told this when my account number was changed. Had to take off work to get a new card”
“I'm a new member with Southern Security Federal Credit Union. For a few weeks, I'd been inquiring about how to order checks. I called the Southaven branch and they require members to come into the branch for their first check order. Being that I work 9A-5P M-F, it's hard for me to catch them during their regular hours. I called again regarding a different question originally, and I was assisted by Angela Thomas. Angela assisted me with my first inquiry, and when she asked, "Is there anything else I can help you with?," it just felt like a good time to ask about the checks again. Angela informed me that she could help me order the checks. She even went so far as to help me find a design by trying to describe the designs, which was actually hilarious. Angela exuded professionalism, courtesy, with a healthy dash of humanism. I can tell this isn't just a job for her; she actually cared about satisfying my questions. STFCU is fortunate to have her as an employee, and I'm just as fortunate to have experienced her A1 customer service.”
“I switched from First Horizon to Field South today & I am SO glad that I did! I was fed up w/ all the online banking issues at First Horizon & have been wanting to switch for the past year. Firstly, Krissna was not only so sweet to me, she was very professional in answering all my questions, as well as, informing me all about my new accounts & how the online banking works, etc. I was a little nervous bc I wasn’t entirely sure how a credit union differed from a bank but I was able to get all of my stuff finished, complete w/ an instant new debit card in less than a half an hour. Highly recommend this location!!!!”
“I absolutely love Morgan. I never have any issues when I deal with her. I usually go through the drive through but went into the location and she made my first time very pleasant. So glad to be doing business with location. She is a wonderful asset”
“Ms. Know-it-All has got some news for you. There is only one credit union in Memphis, Tennessee and that is First South Financial Credit Union. This credit union is top notch! They will treat you as a cherished family member. Establish a relationship here and see how it feels to be part of a financial family. They have everything you need under one umbrella. If your credit is not up to par, they will help you build your brand with a secured credit card. Set your own limit! As you grow and progress in building your creditworthiness and establishing a strong foundation, they will be right there to help you with CD's, Savings, Personal Loans, Car Loans and yes, Mortgages. Don't do business with predatory lenders and egregious Finance Companies. First South has you covered. I don't know about you; but, I am going to do business where it makes sense and that is FIRST SOUTH FINANCIAL CREDIT UNION and you should too! See you there :-)”
“I LOVE my ORION. I refer to it as mine, because this is the branch I would go to when it was on S. Perkins and Knight Arnold. Now, that it's on American Way, I could walk to it, if I like. Very friendly and helpful tellers, advisors, and you just gotta love Mr. Porter...BEST SECURITY GUARD EVER!”
“Car loans, personal loans, vacation loans, and debt consolidation loans. They have helped me with all. I appreciate my Credit Union. They helped boost my credit score and put me on track. I was behind in life due to incarceration. They put me in position so that I wouldn't give up. They showed me the way an coached me through the process. I'm blessed. Thank y'all”
“I’ve been with Hope credit Union for about 10 years in my experience with them has been great. My initial loan officer help me to set up or establish credit. She helped to develop my financial literacy.”
“As a long time customer, I have gone through a lot of different setups with this location at (Hacks Cross). The set up at the location now for me is not providing much security and privacy. When you are speaking to the teller you are wide open and your conversation is heard by all. Your money is disbursed from a machine that is actually located in the lobby area where it could easily be picked up by someone in the lobby. There is too much walking back and forward getting money in one location and pulling the receipt in another location. At this point the ATM machine will only disburse $400 for me, since I only have a savings account, which means if I need more money that is a trip inside, to tell the world my business.I gave 5 stars because I am always treated and greeted with courtesy and have my needs met at this location. Just like I’m the only one that matters at that time.”
“Ms Theresa's customer service on today was above and beyond expectation. She was very cordial as well as extremely informative. She was very professional and patient. She is the perfect example of what customer service experience should exemplify. So appreciative for her assistance on today.”
“I love First South! They’re employees are always more than happy to figure things out for you if you believe something is wrong with your account. The most helpful employee is Kendra. She always greets you energetically and goes above and beyond to help you.”
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“Miss Anne-Marie and her staff are AWESOME! So friendly, kind, and caring. Make you feel right at home, even if it's your 1st time there. They go out of their way to make sure you have everything you need, want, and didn't even KNOW you needed! And the free cookies and DumDum lollies don't hurt either! ? Lol. Thanks Miss Anne-Marie and staff for making my experiences at your Credit Union excellent EVERY TIME! Much love to you gals and guys!!! ?”