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September 2023 by Jeff Coddington
Have bought numerous items from Colonial. Zero turn Snapper in stock, upgrade special order parts, Echo trimmer, edger and more. If item is not in stock, great communication letting me know when item has arrived. Outstanding customer service every time. My go to store for all outdoor equipment.
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September 2023 by Tim Sewell
Great customer service, very knowledgeable staff.
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September 2023 by Evan Kieffer
Great Customer Service always a helpful staff!
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August 2023 by jeff derryberry
Very helpful and they know their business. I will be back.
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July 2023 by Mike Williams
Very friendly parts staff and all the parts were correct and worked as expected. Very good value when you need it now and don’t want to wait for mail orders to arrive.
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July 2023 by Preston Dunn
Colonial Hardware is awesome! Great selection of products and the help and service is excellent. Thanks Colonial Hardware!
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June 2023 by Squirrel Tennessee
Friendly staff & good range of products
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May 2023 by Richard Sorsby
I took my echo chainsaw in because it was leaking all of the oil out of the reservoir. Paid the $20 fee to have it looked at. Received a call saying it was ready and went to pick it up. They said nothing was wrong with it, that a little would drip out from usage. I re-explained that the entire tank was leaking out. The tall guy went to the back and came back out and said I need to pop the cap after usage and let the pressure out. I tested this at home after picking up, still the same problem. I suspect my chainsaw was not even actually looked at. I’ve had multiple chainsaws and none have ever leaked like this or really at all. I will not be returning.
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May 2023 by Bdm Mmm
If you go in or call for parts, even with a part number, help is horrid at best. If your not buying off the shelf they do not care. Do not waste your time.
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May 2023 by Greg Hooper
They always have the lawnmower parts I'm looking for. Very professional
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May 2023 by Aaron Hankins
All around great experience from staff to Technician.
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October 2022 by Mz.Abbott
Great local hardware shop to get all kinds of things you need for home, reno, lawn care. The staff and Ladies at the register and front are professional kind and friendly. Prices are very fair. My Family and I love going there for small engine items, chalk paint, house paint, tools, keys, custom glass for frames and windows. Just a really great way to support Memphis locally and be treated well when you patron the place. Also conveniently located near a Bass Pro!!!! We highly recommend - check them out. ??
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October 2022 by lee walton
I ordered a part for my lawn mower here the salesmen said it will be about week for it to arrive. I really hope so cause I ordered the same parts from Craftsman in April and they sent the wrong part to me September.
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September 2022 by Seven
Great customer service up front about turn around time.
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August 2022 by Jeffrey Freiden
Good clean hardware store. Knowledgeable staff and helpfulThey fix everything right the first-time.