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January 2024 by Kenneth Owens
Very good staff that provides excellent service!!
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September 2023 by A F
Katie Belew is non responsive to emails. Then when you go up to the office to try to pay your bill. No one knows how to do it. Very confused, I just want to pay my bill.
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March 2022 by Val Saada
Started up our sprinter business . The insurance has been an ordeal setting it up with different companies . Christi L . Has been amazing! Very helpful and very professional.
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March 2022 by Nick Rains
We used Collier to find heath insurance for our small business. Everyone was very pleasant, easy to work with, and low pressure. We definitely recommend them.
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March 2022 by Edward Rothman
Please note this rating is for the agency itself not for the insurance companies they represent especially metlife that is now farmers insurance they get 0 stars. I have been waiting nearly 2 months for a resolution to my last claim
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March 2022 by Oz Hykes
Sam return every call back timely The rep was very nice
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March 2021 by Krista Brown
Collier has handled my business account for over a year now. They go the extra mile. David and his team are excellent!
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March 2020 by Forrest Dunavant
Great and attentive staff. Will always find you the best insurance rates as they work with all the best insurance companies. It's like having a private banker; they'll handle all your insurance needs so you don't have to worry about anything!
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March 2018 by Steven Hickman
It is really difficult for me to see other clients not give Collier Insurance 5 stars.I have been with them for close to 20years and my experiences have beenthe highest level of professionalism.Starting with Dabney Collier and all his staff.You don’t really know how to judge anInsurance company until you have a claim. I have had 2 and they will both were paid quickly and effiently.This company and it’s stalf deserve 10’s for quality and accountability.
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March 2017 by Daurie Schwartz
I recently changed my business liability insurance as well as my personal property insurance all over to Collier. They are a great, locally owned agency who represent A rated companies. They saved me a substantial amount of money on top of increasing my insured amounts. I highly recommend Collier.
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March 2014 by Sarah Long
We initially obtained auto and renters insurance through Collier when we moved to Memphis this summer. Although the price seemed high, we thought that perhaps insurance was just a lot more expensive here. However, we checked with another agency, which found us comparable coverage for about $500 less per year. Obviously, that's a lot over the course of the year so we asked our agent to check and see if there is any way they can get us a better rate, as it didn't really make sense why another company could get so much better of a price. So we waited. And waited. And waited. Eventually, our agent got back to us with essentially the same quote, maybe $100-150 cheaper. Clearly not cutting it. So we decided to cancel our coverage with them and I called the agent to let him know. Every time we have changed insurance in the past (always through an agent), the agent has taken care of canceling it, sending us whatever paperwork was necessary, so that is what I expected from Collier. I called Monday... No response. So I called Tuesday and a few hours later got an e-mail with a phone number in the subject line and "Allied #" in the body. No other direction, no other effort. Utterly ridiculous and super unprofessional. We really wanted to stick with Collier and would have been happy to if they could have offered us a more reasonable price, but especially with the unprofessional behavior when we were looking for a better price, I would definitely not recommend them to anyone I know. Perhaps they are good for business coverage, but not for personal. Our agent was generally not knowledgeable about personal coverage.
