-
November 2023 by Sharon V.
Looking for a quality car service as a newcomer to Memphis, I found Carson on Yelp. 5 stars isn't enough. They addressed my issue and had me back on the road. Highly, highly recommend!
-
October 2023 by Magnolia R.
I took my car to Carson Alignment due to it shaking badly. Ms. Lois who works the front desk was very nice and professional when I called to get a price. She called me back and gave me the price to have my car fixed and they were advised to go ahead and fix it she told me when it would be ready. Once my car got ready I ran into an unforeseen situation and couldn't get my car when it was ready . My car was left there a whole week since the repairs were made. Jeremy and Ms. Lois called me and they both very very nice never once went off about me not getting my car. Some places will charge you a storage fee but guess what Carson Alignment DIDN'T. I'm so thankful to have found them online and would recommend ANYONE to go there for any service they offer, If I could give them a 10 I would do it times... THANK YOU CARSON ALIGNMENT
-
October 2023 by julie landrum
Amazing customer service! Honest, speedy, professional. Thank you for taking great care of my hyundai genesis!!!
-
October 2023 by Jason Wilbanks
Had a classic car I ditched and bent frame and they snatched it back straight for me
-
September 2023 by Jenn Tichenor
Clear, concise communication. Amazing pricing. Straight forward about everything. Talked to me at my level (not car savvy) but never like I was dumb. Told me it would take two days, but my car was done same day. Could not be happier! Will recommend to everyone I know, forever.
-
September 2023 by Nico Gilkey
I had some work done to my Dodge Challenger, was charged for new parts for my frame and suspension. I've heard rattling underneath since but I didn't pay it any mind. Decided to take it to another shop and they have a copy of everything that should have been repaired and the said nothing was replaced. I'm not giving any stars. And manager, shop workers and owner had attitudes. Maybe because of my race. Money has no race thoughService: Steering & suspension repair
-
September 2023 by C C
I called Carson alignment on a Wednesday and set up an appointment for the next day on Thursday. Carson took care of my alignment issues after I replaced most of the front suspension on my 2005 GMC Sierra Z71. The people working inside are very friendly and nice.If you need a good alignment, I highly recommend Carson. It’s worth the drive and your vehicle will drive straight again with no hands. They were recommended to me by a mechanic friend who sends all of his clients there. I have a lifetime alignment warranty with another big company here but they can never get it right. Often making things worse than it was and recommending things to be replaced that don’t need to be replaced .If your vehicle is driving anything other than straight, give Carson Alignment a call ☎️. You will not be disappointed.They actually know what they are doing.Service: Wheel alignment
-
June 2023 by Dantil Giles
I'm sending a 2013 Nissan armada platinum up there for frame work spoke with a tech there he said that he will be waiting for it....Service: Wheel alignment
-
March 2023 by Lisa Friedrichs
Not related, I got totally ripped on this used used car I got as an emergency when my baby got totalled and so many things were wrong. Anyways.. had to buy stuff related to the underside and was suggested to head over to Carsons. So glad I did. Great family,great work,fast,honest will be using them again when I have time.
-
March 2023 by Cathleen T.
We were recently in Memphis from out of town. A wheel started making screeching noises and the valet at our hotel suggested Carson. We stopped by, without calling first, and they said they were able to look at it, would be about 45 minutes. So we walked to Sun Studio and while we were on the tour they called and said it was ready. The mechanic said something was rubbing on the rotor and they were able to fix it. He also said "no charge, welcome to Memphis". Wow, we were so impressed, first that they could look at it right away and second that they wouldn't take anything for their time. If we could give them 10 stars we would.
-
February 2023 by Markia Brown
I set an appointment with them dropped the car off 15 minutes later they already knew what was wrong and gave a price range I gave the money for the parts over the phone to get ordered they had everything put together less than 2 days I’ll definitely do business with them againService: Wheel alignment
-
November 2022 by Tony G
Fantastic family business! The only shop that took on the challenge of a 4Runner frame swap and they knocked it out of the park! Wish I took better photos.
-
November 2022 by Nathaniel Isaac
Very nice place. A1 Alignment shop..
-
August 2022 by Elisa Owsley
Had my daughter's car sent to them for what Gateway Tire described as a bent frame after a curb jumped out on my young daughter ? They inspected the vehicle, had a quote the same day and we had the vehicle back in less than a week. It was a little pricey, but not shockingly
-
June 2022 by Bill D.
I cannot say enough good things about this place. We drove to Memphis from Chicago and had a lot of sightseeing planned on a Thursday since we needed to leave on a Friday. Unfortunately, Thursday morning we discovered that we had run over a nail, and our front tire was close to flat. Our hotel called a few places for us, but none could get it done by the next day. We then drove to and/or called about 10 different places, but for whatever reason most couldn't get us in that day and those that could get us in couldn't guarantee the work would be finished by Friday morning. Finally, one place gave us Carson's number. We called and the owner told us to come right in. He was incredibly nice and thought the tire just needed a patch, but said if it needed a new tire he'd get one that day. He then said it would take an hour or so and made a great suggestion that we take a walk up to tour Sun Studios just up the street - which we did. Sure enough, an hour or so later just as the tour ended - he called and said it just needed a patch. The price was incredibly reasonable, and because of him we also had time to see Graceland and the Civil Right Museum. We were in a serious bind and he really saved our trip.
