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November 2023 by anell rosecket
I truly had a great experience at Car Smart. The process was very straightforward and easy. Blaine went above and beyond and the service was impeccable. He made the process easy and enjoyable as well. I would also like to thank the man in financing, for catching my mistake of giving him way too much cash. I will definitely be returning in the future for my next buy.
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October 2023 by Cecilia Gardner
I have purchased 2 cars from Car Smart! My experience with this company has been great! The paperwork was handled quickly and the staff was very friendly & professional. Overall it was a stress-free experience; I would definitely recommend them!!!
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October 2023 by Debbie C.
I found a car on cargurus here. I live over 3 hours away. Communicated with Dell on a day and time I could make the drive to look at it. Everything was as presented online we were able to test drive no problems or hassles. Start to finish a fast and convenient process buying the car One of the best car buying experiences I've had
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October 2023 by Alex S
I really enjoyed my time working with this dealership. They worked with me on the price of my trade-in and put me in a very rare model of Lexus that I had been attempting to find for quite some time. Additionally, my salesman, Blaine was incredibly knowledgeable and transparent about the car, it's car-fax vehicle history report, and the longevity of the car as a whole.
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October 2023 by Christie Ainsworth
Very friendly!! Both Blaine & James were a pleasure to work with!! They were easy to talk to. Blaine didn’t bother us while we were looking like some other dealerships do. He was there when we had a question but didn’t push himself on us!! They made sure we were satisfied and happy with our purchase. I recommend Car Smart of Memphis!! We will definitely be buying from them again.
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October 2023 by Kelsey Kieffer
We were so pleased here!! They were so willing to stay late for us on a Saturday to help us get our dream truck!! Everything went so smoothly and could not have asked for a better place to purchase a vehicle! Will definitely use them again when needing another vehicle!
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October 2023 by Larry Zinck
Blaine was great to communicate with me by phone and email. He was honest and upfront. I drove over two hours to pick up the car we were looking for at a fair price. Stacey and the whole team treated us like friends and made the whole process easy.
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September 2023 by Eric Middlebrooks
Went here today from looking at a Carvana purchase (which was a train wreck) to check out a Toyota Sequoia and they had it brought up front and fully detailed when we got there. We dealt with the salesman Russell and he was very friendly and comforting/personable. Took it out on a test drive and looked it completely over with no pressuring like some dealers. Truck was 1 owner, in stellar shape, and reasonably price. We ended up buying and when dealing with the Director of Finance there, completed paperwork, it was amazing. He was friendly and very knowledgeable and very down to earth. Highly recommend this dealership in all aspects. Super friendly, fast, and a comfortable environment to be in with a high value purchase. Felt at ease the whole time, with no doubts and all questions thoroughly answered. Will look here again in the future. Local owned and operated and sell quality and highly vetted vehicles. Amazing experience. Thanks Russell and finance director!
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September 2023 by Zane Herrington
Went here today from looking at a Carvana purchase (which was a train wreck) to check out a Toyota Sequoia and they had it brought up front and fully detailed when we got there. We dealt with the salesman Russell and he was very friendly and comforting/personable. Took it out on a test drive and looked it completely over with no pressuring like some dealers. Truck was 1 owner, in stellar shape, and reasonably price. We ended up buying and when dealing with the Director of Finance there, completed paperwork, it was amazing. He was friendly and very knowledgeable and very down to earth. Highly recommend this dealership in all aspects. Super friendly, fast, and a comfortable environment to be in with a high value purchase. Felt at ease the whole time, with no doubts and all questions thoroughly answered. Will look here again in the future. Local owned and operated and sell quality and highly vetted vehicles. Amazing experience. Thanks Russell and finance director!
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September 2023 by Sasidhar Vadapalli
Marsha and Del have a been very helpful during our car buying process. They helped us immensely when we went back and forth on the few cars that we have down-selected to consider buying. Del is very upbeat and positive and willing to help close the deal. Marsha was candid on explaining what cars (makes) were good to consider for the long run and we appreciated the transparency.
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September 2023 by Kelvin Gates
I recently purchased a 2019 truck from Memphis Car Smart, and I was very impressed with the entire experience. I started by browsing their website, where I found a great selection of cars at competitive prices. I then contacted a salesperson, who was very helpful and answered all of my questions.Once I decided on a car, the salesperson helped me to complete the process. The process was very easy and straightforward, since I had pre-approval financing from CapitalOne. In less than 2 hours I was on my way home with a great looking truck and 4 year unlimited miles warranty with a small down payment.I was also impressed with the customer service I received from Memphis Car Smart. The salespeople were always friendly and helpful, and they went out of their way to make sure that I was happy with my purchase. I would definitely recommend Memphis Car Smart to anyone looking to buy a car online.
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September 2023 by Lavell Causey
My purchase was quick informative and courteous. A special thanks to Blaine for his pleasant personality and attention to details on all my requests. I definitely recommend their service. You and the team are greatly appreciated.
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August 2023 by jay thomason
Blain was very helpful. He showed me everything about the vehicle. Told me negatives too. He treated me with respect and I did not feel pressured at all. I felt cared for and valued as a customer. This is my second car purchase and I’ll be back in the future. Thank you Blain for helping me with my new to me Toyota 4Runner! Y’all ask for Blain, He will treat you right.
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August 2023 by Daniel Catlin
Found a model I was looking for online at their dealership for a price I thought was fair. Staff was super helpful and honest throughout the entire process. They were willing to work with me on a trade in that they knew had some mechanical issues. I’m not normally a person who writes reviews, but if you’re wondering whether or not to do business with this location I can honestly say I had a good experience, and I would recommend to a friend.
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July 2023 by Chelsea Mabry
Never felt pressure from these guys. From the get go, straight forward and down to earth. Also feel I got a GREAT deal on my Lexus SUV. They were so busy when we went in and I told them I was interested but had to come back another day. They assured me the car would be there when I came back and we did all the paperwork easily and was on the way home within an hour! I think the reviews speak for themselves how good this business is. Highly suggest you check them out if you see a car you like!
