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April 2024 by Malcolm R.
Miesha was very friendly and eager to find a solution!! Very impressed with her phone knowledge
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February 2024 by jae kim
Great service From Shawn! Thank you for your help
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February 2024 by Ray Hicks
Ms. Gabriella Collins did an exceptional job with handling all my concerns & needs with my new phone,,,Please let her know,,Thanks
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February 2024 by Brittany Anderson
Good customer service is hard to come by these days. Gabriella’s customer service, sense of urgency to my issue, and professionalism was immaculate! I was greeted upon entry and my issue was resolved within a timely manner! Highly recommend this location!!!
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January 2024 by Randy Silver
Didn’t meet my expectations for customer service. Employees were complaining about the cellular business the whole time I was getting assistance. Even the person helping me was adding to the complaints- Poorly representing the business.This isn’t an AT&T Corp store. They may be better.
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December 2023 by tay bug
Gabby helped me so much at the hacks cross location. I was able to get 2 new phones for a cheaper price with excellent customer service. I definitely recommend going to see Gabby! She will make sure you are taken care of while also being sure you aren’t paying too much for your bill!
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September 2023 by Ronnie Jefferson
My Wife went to the store to upgrade her cell phone to the Z FOLD 5. The AT&T personnel did the computer work, and my wife paid the fee. When the person brought out the Phone it was a flip phone not the Z fold 5 cell phone. They charged my wife 55 dollar restocking fee. It looks like AT&T costumer service has fell off really bad. They just took money from one of their loyal costumers for 20 years. Let's see who needs my business. Hacks Cross store Memphis TN.
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September 2023 by Jose Luciano
Melvin did an awesome job as soon I walked in he greeted me with friendly service and answered all of questions it was a pleasure doing business with At&t enjoying my new device and service again thank you Melvin and the friendly staff at Hacks-cross.
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September 2023 by Patricia “Pat” Levine
Treated well and felt like I mattered to this company!A smile and a friendly welcome ? means a lot!
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July 2023 by Twana Walker
I went in to this AT&T store because I had purchased the wrong screensaver online. I was able to get the correct screen saver and found out that it was under a lifetime warranty. Thank you for great service.
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July 2023 by Bobbie Carr
Two days:As I walked into the store I was greeted by sale person, very professional service and excellent experienceThanks!
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February 2023 by Elite Travel Group
Cory did an awesome job in assisting is with an upgrade. He was very knowledgeable about the process and paid attention to our questions and concerns. Customer service and sales need more like him.
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December 2022 by Crystal Bedgood
Kyle did a wonderful job! Everytime I come in he helps me tremendously! He's the best worker ! He has great people service ? I'm very satisfied thanks so much! Im loving my new phone ?
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September 2022 by Barbara Lowry
Problem NOT resolved. Manager (Ashlyn) was disrespectful. Not had this type of problem before. Will not be going back to this location. Others who are in my house do not have reception issues. They said it “could” be my phone. After a very lengthy time there and multiple SIM cards, I left with the same horrible reception on my phone. Standing outside to get reception is not a reasonable solution. I asked if my phone needed to be replaced. Response was “maybe.” AT&T takes better care of new customers more than long time customers! Just not okay!!!!!!!
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September 2022 by Niesa Lambert
Great Great Customer Service! Takes cares of business and gives you the most helpful information
