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February 2024 by Sandy Kilgore
Marcus took the time to help me with phone issues that were my sons who lives in another state. Hopefully his advice will be helpful when dealing with the AT&T store in Oxford MS.
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February 2024 by Juan José Marcano Maestre
Excellent atention
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February 2024 by Joy Stokes-Moton
Marcus, our sales representative was absolutely phenomenal. Excellent customer service from the time we entered the store until the time we left. He was extremely knowledgeable about the last phones, tech, and gear and it felt like my husband and I had been knowing him for years. Thank you for your excellent service Marcus. You are our representative for life!!!!
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February 2024 by Egypt Imani Reynolds
Marcus helped me a lot he is very professional and made my experience nice and quick
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February 2024 by b lg
Jay at this ATT location is a gem!! Always extremely helpful and respectful, courteous. Give this man a raise, he deserves it. Thank you Jay for your help.
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February 2024 by Wilfredo Paz
Very good excellent service thank you
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February 2024 by Beverly Johnson
Upon entering we were greeted and offerred a seat . It was busy with quite a few customers waiting. Within 20 - 30 min we were greeted by Vashti (? spelling). SHE IS AWESOME, engaging with a sense of humor, and efficient. She assisted us with our plan transfer within 15 min with a great deal of confidence.Thank you Vashti!MAMA BEV
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February 2024 by Teresa Henry (tlh)
The store is clean. Depending on who you get to work with you, the experience can be great or leave you wondering why you came to the store. Went with my father to get his phone upgraded. Brett was great and very helpful. On another day, I went in to see about a repair or upgrade my phone. Brett was busy, so I got another representative. It was definitely a different experience. I could have done what he did over the phone. Felt like he really did not want to help me. Went in on another day to do the upgrade. They looked at me but did not acknowledge my presence in the store. They did welcome others that walked in after me. The rep that finally helped me was efficient in processing my upgrade.
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December 2023 by Jasmine H
Great experience - an agent named Emily helped my mom resolved an issue that was causing her a lot of trouble. We're super grateful!
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November 2023 by Courtney Avery
My experience at this store was amazing!! You can tell when you are working with a team. The togetherness and the teamwork that this group shows is special and you can feel the energy when you are there. I had a tough situation and they were all patient and caring to my needs. Overall 5 star experience. Special thanks to Vashti, Marcus, and Josh ask for them personally.
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November 2023 by Keyla Styles
My boyfriend specifically asked as clear as day for a certain color of the new iPhone, and the salesman put in the wrong color for the order. He didn't seem to care to service us either, so be careful of which salesman or saleswoman you work with when coming to this store.
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October 2023 by Nancy Robinson
I visited this store late this evening and asked the rep for a sim card and a new phone. Not only was he lost, he was too playful and was not trying at all to provide me with the services I asked for. Him, along with the other young lady were completely ignoring what I was trying to do. I was in a dire need to get my situation resolved and instead of trying to offer solutions, they were too busy looking and playing. I can understand it being late in the evening and then wanting to go home, because trust me I wanted to go home too, but it was no need to completely ignore the main issue of getting a sim card and new phone. I am completely in shock by how I was treated by the rep. His name was Josh, but i didn’t quite catch the young lady’s name. I went to the store in Bartlett and was treated with so much more respect and concern. Don’t go here if you want quality customer service.
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October 2023 by Verandal Purdy
My experience was absolutely great!!Marcus provided us with excellent customer service and was very knowledgeable about the product!I will definitely revisit that location and I have already told my family and friends about it
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September 2023 by Robert Geeter
Mr. Marcus Wilson listened to what we needed and assist us in a very professional manner. He's knowledgeable about the products in his store. I appreciate the fact that he had our interests in mind.
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September 2023 by Gwen Jordan
Marcus offered excellent customer service. Although one the store was out of the SE lifetime screen protectors, he went above and beyond to ensure our other needs were met.
