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October 2024 by Chris G
Terrible company that over charges residential customers. Can buy the same propane at tractor supply for a dollar less from same company, yet the conglomerate of residents pay more which makes no sense. Also suburban propane charges half this price in panola county, less than 30 min away from me. Supply/demand or not the price should not be over double. Also had a ticket open and was to be called by a supervisor and never received a call. Lazy delivery guy left my lid open on my tank after delivery as well
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May 2024 by Patricia Mays
Everything is great.
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May 2024 by bheckart
AmeriGas had the best price I could find. Scheduling was easy, they came out a couple of days after ordering. Very easy process.
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April 2024 by ALT Nesbit
Gas price is way too high. Customer service is terrible. I wish I had changed gas company sooner.
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April 2024 by Johnny Jones
I’m still waiting on a response to my inquiry. Charging me for a tank rental when I own my tank is bad. Plus, tell me how you’re going to charge me $99 to verify that I don’t have your tank in my yard is bad.
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March 2024 by Seleda McKee
This has been the worst experience dealing with this company as a Warehouse Supervisor. As an account holder, there shouldn’t be any reason our company can’t get tanks for our forklifts in a timely manner or delivered during the business hours. Your worker tried to deliver before business hours. As we can’t open to the public until a certain time, just as you all don’t answer the phone until a certain time. Which is doing business hours. She had an attitude, left in rage, and never returned. So, who received our tanks? And why not return the same day? She’s very unprofessional. As well as going back and forth with customer service constantly giving the same information and being told, “this has been sent up to higher management and marked as emergency. You should have someone there with the next hour or 2. Please keep all phones lines open.” I’ve heard this 4 times in 2 days. Very unpleased and disappointed. The professionalism of this place is so unprofessional. Definitely looking for another company to get an account with.
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March 2024 by Gene Mallett
Good service
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March 2024 by Carol Rowe
Excellent service, speedy, and convenient!
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March 2024 by Alan Bridgmon
Tired of paying for overpriced propane. Can’t believe the price gouging that this company is doing to customers!
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February 2024 by Genise Coleman
This is the second time we’ve been low on propane without a delivery. Currently at 6%, and have turned our central heat completely off to conserve gas for hot water! No resolution at this point.
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February 2024 by Brad Woodward
Awesome! Scheduled online- driver was in and out. Doesn’t get any better
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February 2024 by Judith Keanon
Actual minus 10!!! Had NO HEAT IN HOME FOR 9 DAYS WITH SINGLE DIGIT TEMPERSTURES WITH A HUSBAND SICK WITH HEART DISEASE AND CANCER! Every time I called the EMERGENCY NUMBER I GOT NOTHING BUT EMPTY WORDS AND LIES. LIES, AND LIES, FOR NINE DAYS! WORDS ARE CHEAP. ACTIONS SPEAK LOUDER THAN WORDS!!!I WILL be changing to another propane Gas company although, unfortunately, I Have to pick the BEST from the WORST of all the gas companies because ALL PROPANE GAS COMPANIES HAVE THE WORST CUSTOMER CARE AND MEMBER SERVICES YOU COULD POSSIBLY ASK FOR. Which is really sad whenyou think about it. But I will definitely get rid of Amerigas ASAP. And, hopefully. instead of them charging me for picking up and charging me to refund the money to credit me for he fuel that’s left in their tank, I can charge them for storage of their empty tank on my property for nine days!!!!!
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February 2024 by Faisal Nagjee
Very good service
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February 2024 by Shana Harris
It took 4 times of me calling to get gas delivered to my home. My gas fell empty waiting almost one month for delivery.
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February 2024 by Dottie Jeffcoat
We ordered gas 19 days ago on the 12th, ans the gas is paid for on the same day. they said that could not find our house, which they have already delivered once to our house. They have the worst customer service. Noone knows what they are doing. Never again.
