-
October 2023 by Maryam Koleini
Alpine did a great job on my car , they scanned the whole car accurately and told me what is needed to be done , they sent me a list of repair jobs with the price and I had option to decline Or approve from the list. The price of scan and diagnostics was over $200. And regarding the list of repairs I had to pay up to $3000 total . The price sounded too high but I had to get some jobs done on my bmw X 1 car and I got it back sort of brand new and clean and fast.The only thing I wished to happen was the loaner car which was not available anytime I called and I had some sort of hassle to borrow car from my friend .In total I think everything worked well and thanks Alpine for their service.Services: Auto engine diagnostic
-
August 2023 by Howard Kew
I purchased an ‘06 E90 325i for my daughter to drive knowing it’ll need some maintenance & updating. I was referred to Alpine by a BMW tech from another shop who stated they were the best, fair and the most experienced maintaining out of warranty & older BMW vehicles. After the multi-point inspection, they presented their findings & responded with my budget. Together, we came up with the most practical plan for my daughter’s 1st car. Juan & Mario were very patient with my requests & exceeded my expectations on the work performed. They didn’t suggest anything unnecessary, nor did they try to upsale me with anything I didn’t absolute need. Everything was explained in a very detailed & clear manner. “They understood the assignment.” They furthermore offered advice on some things I could DIY to save on the repairs. Now, my daughter has a safe, reliable & clean BMW she will drive for some time to come. Alpine Autoworks is definitely a keeper!
-
August 2023 by Tyler A.
So everyone in Memphis knows that the BMW store on Germantown Parkway is horrible. They take forever and charge an arm and a leg for any type of service. My coworker told me about these guys and I've been taking my 330i xdrive to them for about 2 years now. Prices are manageable and service is great. If you're lucky they'll have a loaner car available too but don't hold your breath. They do offer a shuttle service though. All in all great service and value and amazing staff.
-
July 2023 by Pam Swz
Thank you for giving me a reminder to leave a good review. I drove from Georgia and found you who work on European cars. I obviously am not able to see or decide anything that was done good or not all, however, I do know my Mini is not running hot and it purrs along like it used to. I will definitely remember you, should I need any more work done on it. Thank you for being prompt courteous and efficient. Pam
-
July 2023 by Kathleen McCourt
1st class service in every way! I have now changed my go to repair shop for my mini to Alpine. I didn’t realize what I’ve been missing. The offer to pick me up from my home when my car was done was the biggest surprise. Who does that anymore? Mario kept me informed every step of the way. The service was beyond any of my expectations. Alpine has raised the bar.Services: Auto engine diagnostic
-
June 2023 by Eric Williamson
Alpine Auto Works is amazing. John and his staff are great. Everyone is professional, friendly, and communicative. They perform great work on vehicles.
-
June 2023 by Patricia Bonilla
I have a 23 yr old BMW. I love my car and the people at Alpine help me keep it running smoothly. I appreciate that they don't push to have a lot of work done. They help you decide what needs to be done.Services: Tires
-
May 2023 by Joseph Kain
This is the second time I have used Alpine Autoworks. The first time I used them was because my car was making a weird noise whenever it went over a bump. Other places couldn't figure it out but the were able to quickly find the issue (loose suspension bolt). This time my car broke down on the road. They were able to diagnose it (needed a new alternator) and fix it. Their pricing is very transparent and upfront so I know exactly what I am paying for. Whenever I have a question it is easy to call them and get my questions answered. It's a great place to take your BMW.Service: Auto engine diagnostic
-
May 2023 by Todd Allen
I showed up with my minimal notice. They replaced my battery and registered it quickly and had me on my way! This is definitely a five-star facility! Very friendly service.Services: General repairs & maintenance
-
March 2023 by Philip A.
I had my 2018 440i tuned and John oversaw a complete repaint as well. The quality of the work was outstanding! John and his team kept me informed and the cost, while not unsubstantial, was well worth it.My car looks and runs better than new!Customer for life!
-
March 2023 by Andy Weinstein
I have been going to Alpine for the past 4 years and they are hands down the best BMW mechanics I have ever used! They are very professional, extremely knowledgeable and always follow up with customer satisfaction. I have always driven a BMW and have serviced them with many certified BMW mechanics but would not even consider going anywhere else but Alpine!!! They are the best!!Services: Air & cabin filter replacement
-
February 2023 by Ashton
I recently had my BMW serviced at Alpine Auto and was extremely disappointed with the pricing. My belt and tensioner replacement was quoted at $520 ($474 plus tax), which seemed outrageous to me, considering I could purchase the parts and do the easy job myself for just $100. To make matters worse, the quote for my battery replacement was close to $500, when I could just buy a new one for $200.I couldn't help but feel like this business was taking advantage of their customers, getting the parts for a cheaper price and then marking it up to an unreasonable amount. It was a stark contrast to Roadshow BMW, where I felt like the pricing was much more reasonable and fair.I was also disappointed to learn that even a simple oil change and filter replacement would cost me $180, which I knew I could do for less than half that price myself.Overall, my experience with this BMW vehicle service was extremely disappointing. I would not recommend it to anyone due to their overpriced service.
-
February 2023 by k a dormer
John and his guys went above and beyond to help me with an older 525i. He kept the labor price reasonable even after re-performing some of the same troubleshooting I had done, just to ensure I didn't miss something. If you want a trustworthy team for your BMW work, this is where to find one.Service: Auto maintenance
-
January 2023 by Tony E
You guys did an excellent job with replacing my lost key and programmingit as well!! I will be utilizing some of your other services in the future! Thanks again, John Alpine Autoworks is the best! Juan and Mario were also knowledgeable and courteous. It was an all around great experience!
-
January 2023 by Kairos Revolution
I was recommended this place after a coworker found it based off reviews. This is the only shop I’ll bring my X5. The facility is great, pricing was fair, and their communication was amazing. If your BMW needs repair this place will treat you and your car well.Services: Engine repair
