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January 2024 by Apple B
Like the last review, my lease is up and I cannot get in contact with anyone to submit my notice to vacate. Parking pass never works despite paying $100/month and I’ve had my vehicles stolen, broken into, and hit from having to park it on the street. No management ever in the office. They don’t respond to emails. Horrible management and constant problems with this complex.
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November 2023 by Charles Taylor
My lease is up and I literally can’t get in contact with nobody! I got fees on my rent that I don’t even owe. The doors are always broken. Cars stay getting broken into on/off the property. They have plenty of AirBNB’s here which brings a lot of parties and noise.The trash is horrible. Nobody picks up dog poop. No one is never in the office. They don't answer phones. This place is just wack as ever. I wouldn’t recommend this place at all. DON’T MOVE HERE!!!!
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October 2023 by Sandra Jones
It is impossible to get a staff member. 266 Lofts are going down fast. You can't talk to any, they can't keep the complex clean. They have moved on to bigger and better. Good luck trying to get anything solved
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October 2023 by K B
Pros: DowntownCons: Loud music and parties are extremely severe especially by the pool. Random kids jump the gate/have code to get into the swimming area,not secure at all.The buildings are covered with spiderwebs when entering the building.The stairs and stair rails need painting.The walls inside the hallways are grossly stained need painting.
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July 2023 by James Reed
Friendly staff here helped a friend move in it was very clean and all the neighbors were very hospitable
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February 2023 by Elusive Ladi
Love it. The walls are paper thin tho. I know someone who lives there. Their apt has a pool view, which is cool. They love it. In the summer, right out the back door into the pool. Bar Ware right next door if u want to go out and have a drink but don't want to go far. Really right around everything, including Beale Street. Htatt Centric is across the street. We walk everywhere when I go down there. There is a parking garage across the street and street parking. Good luck with that (street).
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December 2022 by Honey Bee
I was renting here at the beginning in the first building,first floor, and watched the second building being erected as well as the pool area in September 2017. In that time of my 1 year stay, I have no complaints even with the construction,there were very few days of noise.Yes, it's true about the walls having less sound resistance but really not bad. I have to return to Memphis quickly and considering a return here as my residence even with complaints I've read from the reviews. The location is fantastic for walking to the bridges and downtown. I never a problem with staff. I was very pleased with no problems with appliances, privacy,neighbors, and the staff was really good.
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December 2022 by Pascale Andrea Nau
The good: dog friendly and if you’re lucky you’ll have decent neighbors. The complex itself is in decent shape. Pretty secure except for the pool area. Good response time from maintenance.The bad: Thin walls and frequent broken property fixtures but still liveable conditions. good luck with the street parking with occasional break ins.The ugly: There is little to no involvement from anyone in the office if you need assistance. You’ll get notices for rent but that’s about it. Not a single email was returned and good luck finding anyone in the office during business hours. When it was time to move out there was NO GUIDANCE on move out procedures or protocol. Odd but ok at least we did our part. TN laws states that a walkthrough must be conducted with the tenets present. That did not happen. Nor was there a follow up, EVER. Then had the audacity to send a debt to collections without contacting us about a balance in the first place. yet our phone numbers and email are still the same with no attempt to reach out.So if you are ok with lazy management, poor customer service and sneaky attempts at collecting debt, that most likely has no grounds, ruins your credit, then you are good to go!
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November 2022 by Laura Harkleroad
Today when faced with an issue management team was responsive and kind. There is room to grow but they are moving in a good direction
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November 2022 by sheresa Johnson
My previous experience with 266 had been very shaky. But, there is a new sheriff in town. Dominique has been nothing but nice, helpful and is the only reason that I renewed my lease. With people like her working here I believe that things will turn around quickly! Thanks Dominique! Keep up the great work!
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November 2022 by Lisa Stratton
Residents call the police weekly for loud music & disturbance.The pool area is filled with nonresidents that has jumped the gate to enter the pool.They are out there grilling, diving in the pool, & blasting music until 2a during week days.We can’t enjoy the amenities we pay for.There is no courtesy officer nor office staff.Emails get ignored.You’re basically on your own.It’s absolutely miserableWe’re packing.
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November 2021 by Alexis Fossett
Been living here for almost 2 months and still haven’t received my parking permit pass. I was told I could park in the lot but someone from the apartment complex called and got my car towed twice! Took the info to the front office and nobody has done anything about it. I just need my parking permit pass because I am beyond tired of parking on the side of the street!
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November 2021 by N. E.
We moved two weeks ago!! I love it here!! Kayla and Heather are both so wonderful! It is quiet here for the most part! I feel safe here! Thank you 266 LOFTS
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November 2021 by Beverly Jackson
DO NOT MOVE HERE! You can hear your neighbor’s conversations TWO DOORS down!!! People have no respect of the noise clause and BLAST music all night long!! I can’t wait for this lease expire!!! GHETTO!!!MISTAKE!!
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November 2021 by Micah Wilson
One of the places we toured looking for a place to live in downtown. It was in a decent area, one of the office leasing ladies showed us around and explained availabilities and amenities that they had at the moment. Seemed nice!
