1-800-PACK-RAT is a tried-and-true moving and storage company. Reviews describe the movers as friendly, courteous, and skilled, with attention to detail and problem-solving skills that make them highly trusted. Customers report seamless experiences with clear upfront costs and good service, even when issues like truck delays occur, as management communicates new times promptly. While some note negative reviews exist, others emphasize they have never had a negative experience themselves. The investment is frequently called worth the cost for the time and energy saved, potentially being cheaper in the long run than a self-move. Many customers state they would use the company again in the future.
Pack-Rat's movers are the Sherlock Holmes of the moving world – their attention to detail and problem-solving skills make them the detectives you want on your relocation case.
January 2023
Worst experience ever. Rude, crude and employees don't like white people. They spoke with disdain and contempt.
June 2022
I’m happy I didn’t read all these negative reviews before working with them because they probably would’ve scared me away, and who knows what would’ve happened if I’d gone through someone else.