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“Always a pleasure seeing Karen and Travis. Two of the hardest working and most dedicated employees that Family Dollar has. The store is always clean. Isles are a bit cluttered but that's a corporate wide problem, too much stuff and not enough room for summer, fall and Halloween as well as back to school supplies. Not enough Isles for all that. The manager fits as much as she can where she can. Great job Karen!!!”
“I really like my neighborhood DG. I usually do the majority of my grocery shopping at this store. I wish they offered more in the grocery section. Less home goods. And fresh produce and veggies.”
“We have always had a good experience here... despite the sign about leaving bags at the door (implying there are thieves who frequent this store). No one - customer or employee - has ever bothered us or made us uncomfortable shopping here. They almost always have exactly what I go in looking for. The employees are quick and personable. The store is always neat and organized. Overall, one of the better Dollar Tree locations in Knoxville!”
“I am thoroughly impressed with Dollar General. The store offers a wide variety of products at affordable prices, making it a convenient one-stop shop for all of my needs. The store is always well-maintained and organized, making it easy to find what I need. The staff is friendly and helpful, and I appreciate the convenience of being able to find everything I need in one place. I highly recommend Dollar General for anyone looking for a convenient and affordable shopping experience. It has become my go-to store for everyday essentials. Five stars from me!”
“This seems to be a more scaled down version of the stores I'm used to. The aisles are really tight and stock needs to be put out, but that's no surprise if you frequent DG. Employees have been super nice.”
“Theu habe done aome rearranging od the store and I really like it. You always get cery friendly customer service here and it is always very easy to find what you are looking for but id dor some reason you can't, there is an employee rofht there ready to assist you! This is definitely my favorite DG to shop at!!!”
“Very good service and clean store. Good experience. Seemed to be a lively atmosphere and was well laid out. The flow of item location really made it a quick and easy experience. I was in and out and got what I needed in what felt like was a quick and fast experience. This location seems to be managed well. Love this location”
“I want to thank the ladies that waited on me and my grandson they were amazing they keep the store open a few minutes after hours so we could get a white tee shirt for school tye dye. Thank you ladies and god bless you.”
“The store was a bit of a mess but I saw the employees hard at work trying to get things put out and straight. Brenya and Garrett were both so very helpful, welcoming, and friendly. When I had trouble finding things Garrett was the "go to guy". He gladly lead my daughter and I right to what we were looking for a few times. Not only was Brenya very pleasant, When I forgot my receipt she went above and beyond to find it and have it waiting for me. Dollar General should try to hold on to employees like this who seem to like and care about their job and customers!”
“I’m new to the area and by far this is my favorite store. The ladies are amazing and are always willing to go out of their way to help anyone who asks. I’ve never went into that store and not been greeted for there was always one of them around to make sure they greet each customer that comes in. The store manager is just so bubbly and energetic that it makes the atmosphere feel wonderful. I don’t know why anyone would try to destroy something that apparently has took a lot time to shape and form to make it just right.”
“The best dollar store I have ever visited and is the only one I will go to the manager is Wonder ful and has a great staff .. thank u Heather at dollar store 4640 Rutledge Pike .. that lady needs a raise . All her staff are so nice and extremely helpful”
“I actually like this little store. I live pretty much across the road from the 1 on Rutledge pike (by East Knox Elem.) but will drive across the bridge to go tò this 1. But that's mostly because of the store cleanliness an also, nio, mostly because the 1 on Rutledge pike has the most horrible customer service I've seen at a Dollar General in a very long time. They are quite rude at that 1 an forget it if you need any kind of help on the floor. There store is also a mess most of the time. With carts an merch sitting every where. I certianly understand if there's not enough to ring up customers AND put out stock. Mgt is at fault there. But when you've got even 3 working, thats MORE than enough, honestly!”
“They got all the stuff done empty carts the store is clean.we like the store were John works at ............the store in halls feel apart it looks bad they closed at 5.00.pm some days they have a hole store room full go and see .thanks”
“Great selection. Better upkeep than most DGs in the area. The clerk was awesome in helping me with my coupon app. Very courteous with a level of customer service that seems to be missing from other locations. Even though it's a longer drive for me, this will be my new go to DG.”
“I just moved out here to Boyd's Creek this last year from Pigeon Forge this past year and I love this dollar general. All the employees are so friendly and helpful if you need anything. Samantha is always running one register then helping her coworkers if they have any issues with their registers and when she's in there alone she runs 2 registers when need be and gets people in and out as quickly and efficiently as humanly possible. She is one of the hardest working employees I have ever seen & she genuinely cares about her customers. I'm also happy that this store is close to my home because they have some of the best employees in this whole county that I've ever been in. I go in there sometimes 3 times a day because I forgot something and they are always so nice and helpful.One thing I think they should add however, is more clothing and shoes because alot of people would rather buy them there than drive to Winnfield Dunn Parkway or Chapman Highway. I know I would?”
“Great customer service. Everyone is always very kind and helpful! Vast improvements in the last few months! They are always open until 10 pm and shelves are being stocked again. Highly recommend!”
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“This is by far the best Dollar General around.They carry produce, they are fully stocked every time I go in. They are pleasant and helpful. A BIG shout out to Lori (Spelling may be off). She is awesome every time I come in.I stop here about 3 times a week or more. Great location, easy in and out and plenty of parking.See you guys soon!”