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August 2023 by John M.
Picked up a prescription this afternoon which turned out to be the wrong prescription, though it was an old one in my name. I called and was told to just return the prescription with the paperwork and receipt and they'd replace it. I brought said items back and after a brief conversation with the clerk, he went to talk to the pharmacist (about a 10 minute conversation). When the pharmacist came to talk to me, he said it was impossible for them to make such a mistake and that he didn't know where I got the wrong item I was trying to return. I asked when I last made a purchase and he said April. The items I was returning were dated in May. He then said he understood that I was saying that I received the wrong prescription but that there was no He said there was nothing he could do but start an investigation. I suggested that the right prescription might have been misfiled in their drawers. Extremely reluctantly he started a search. First in the drawer with my last name's initials. Then finding nothing opened one drawer down and, low and behold, there was my prescription. No apology, turned and asked me to confirm my address. Definitely need to find a new pharmacy.
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April 2023 by Trish Stinnett
Wonderful customer service
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March 2023 by Google user
Wonderful customer service
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March 2023 by trish stinet
Wonderful customer service
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April 2022 by Kristy D.
I find it really appalling that Walgreens marks up their prices in store by as my as $4 compared to their website or app, which you can purchase online for pickup. I always go on line to make sure a store has what I need before I leave my house and check prices. Went to purchase Omeprazole which was $17.99 online but when Ingot to this store it was priced at $21.99. Other stores such as Walmart, Target, CVS, and even Kroger a partner of Walgreens usually will adjust the price for you. Not this this Walgreens! The girl at the front cash register refused to help or offer this.
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February 2021 by Tennessee Butterfly
They stay busy but very helpful. They need hire more help
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August 2017 by Rachael Eakins
Employees were very nice and helpful
