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July 2024 by Pam Mclemore
Keili Brittain Kelly was super. I was in yesterday to move my husband's contact from one phone to another and it was in the old flip phone to a newer flip phone. Nobody could do it. Came in today to try again and she did it and got half of them through. Went home and realized that was all that was through. Came back and she succeeded in getting the rest of them through and she was great
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July 2024 by Kelli Johnson
Keili Brittain tried to help me out but was unable to do so by just doing a simple reset. I was told to call the 1-800 number if the simple reset did not work. My phone would only make emergency calls. I was told they are only Verizon sales.
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July 2024 by Carla Ward
Keili Brittain was awesome and did a very good job at assisting me. She was very pleasant and got the job done quickly.
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July 2024 by Tyler Martin
Keili Brittain was able to lower my bill. She helped with trying to upgrade me and tell me about the different was. She did a good job!
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July 2024 by John Greene
Keili Brittain was great. Helped me out immediately and got my phone going same day.
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June 2024 by Bruce Shelton
Had a problem with my phone and the sales guy worked with me and showed great patience and determination to solve the problem.
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June 2024 by Denny Hook
Went into Verizon today on the fence about even keeping the company after speaking with Shanti who saved me several thousand dollars a year and the whole staff was very polite and I am now a loyal customer again
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May 2024 by Bonnie Callais
Hernan S at Verizon provided exceptional service! Knowledgeable, friendly, and efficient. Highly recommended!
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May 2024 by Mich Moc
Christian is always so great- Not like many salespeople I’ve worked with in the past.
Always takes the time to help, whether it’s adjusting my plan or getting phone accessories.
Thanks Christian!
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May 2024 by Cindy Faller
Jordan Coffin is the best. I spent over an hour on the phone with tech support last night only to be told that my iPhone could not detect my SIM card and there was nothing I could do but get a new phone?. I tried going to meet with someone at Cellular Sales off Foch street. A quick check of my account showed the tech hadn’t reconnected my phone to my account. A new SIM card and the issue was resolved. This was such a big relief. Thank you so much for your help. Also thanks for being honest and not just trying to sell me a new phone.
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May 2024 by Scott Graves
James Gray provided super good assistance. Thank you. Ask for him!!!!
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April 2024 by Benjamin Barnett
I came in to see what upgrade opportunities I had for my iPhone because it was starting to have a few issues. The sales representative I met with, James Gray, was immediately attentive and friendly. He was able to get me a great info on the deals with iPhone and he even lowered my bill in the process. I’ll be coming back to see him for any of my future needs!
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April 2024 by Brendon T.
I've been a steadfast supporter of Cellular Sales, a certified dealer for Verizon, for many years now, but my experience since September of last year compels me to share my story, in hopes that no one else has to endure what I have. My ordeal began with an upgrade to an iPhone 15 Pro Max. From that moment, my account became entangled in an unimaginable mess. Somehow, it was mishandled into a limbo state between a business and consumer account. This error led to one of the accounts being sent to collections, further complicating my situation. Despite my attempts to resolve this, Cellular Sales' solution was for me to pay for both accounts, an unreasonable expectation since nothing was my fault.The repercussions of this error were manifold. I was unable to process my $850 trade-in due to these account issues. Now, I find myself with three phones: my trade-in, the iPhone 15 Pro Max I paid for but can't use, and a loaner phone that was supposed to be a temporary solution. Yet, neither of the phones I own are of any use to me. I've lost access to essential features and conveniences - my passwords, apps, MagSafe chargers, and even my two-stage authentication for work are all in disarray.For six long months, I've been charged for services I can't use, with no credit for my trade-in, no refunds for the extra expenses, and no compensation for the tremendous inconvenience and frustration. Despite my patient efforts to diagnose and resolve these issues with Cellular Sales, my account situation has only worsened.My patience has been stretched to its limits. All I seek now is an end to this ongoing nightmare. The lack of resolution, accountability, and compensation for my troubles has been deeply disheartening. It's difficult to reconcile this experience with the years of loyalty I've shown to Cellular Sales. My hope in sharing this is that it might prevent similar distress for others and prompt Cellular Sales to take immediate action to resolve such grave errors in the future.Sincerely, Brendon
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March 2024 by Scotty Rutherford
Working on my 3 phone in 11 months sell junk phones wish I never stop in
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March 2024 by Kelly Jones
My husband and I had a great experience at cellular sales of Maryville! Colby Garner was awesome and followed up with me with a few questions I had after the sale. Thanks Colby!
