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April 2024 by Bob Mutchnick
Eli was amazing
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April 2024 by Cristie Jones
They were great and very fast and friendly
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April 2024 by Tommy Bahama
Such a nice group of dudes that work here Shane helped us out and was super nice super freaking fast!
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April 2024 by Colton Swicegood
Darius was very helpful as well as Matt, It was very quick and convienent and helped me get on with my day.
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March 2024 by The Wilburns
Very nice and helpful!Quick process!
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March 2024 by Francis Brown
Didn't pressure me into changing every filter. I recommend.
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January 2024 by Robert Davidson
BUYER BEWARE!!! We were upsold a transmission fluid change (only went in for an oil change). Within minutes after leaving, the car would not shift from fifth gear. Returned to the Maryville, TN Valvoline where they 'topped-off the transmission fluid.' After leaving the second time, the car stalled in the middle road and had to be towed. Bottomline, the transmission was blown at a repair cost of $2700. The car dealer has since confirmed that the transmission fluid should never have been touched. A very hard session learned here. We were told by the store manager (Darius Richardson) that the blown transmission was a coincidence. Really? Darius conducted an "investigation" (and by the way, Darius was the person that actually performed the service) and determined Valvoline (he) was not at fault. Of course he did. The area manager, Josh Witt, also apparently conducted an "investigation" and came to the same conclusion. Of course he did. No responsibility taken. They have closed the "investigation" and will not return our repeated requests through Valvoline CustomerCare to call us to discuss. What comes around goes around so good luck with that guys.Please learn from our mistake and NEVER take your car to the Maryville, TN Valvoline.
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January 2024 by Stacy C Eggers
Went to get my oil changed yesterday. Had to go to JiffyLube because Valvoline did not have an oil filter for my car. 3 of the last four times I have had my oil changed, I have had to go in 500 to 1000 miles early. No oil leak, what is the deal?
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December 2023 by Mike Cable
Always great. The service at this location in particular, however, was very fast and efficient. Good experience all around. I was in and out in under 30 minutes with a car ahead of me in line when i pulled up.
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November 2023 by David Hollis
Valvoline in Maryville, Tennessee put my wife’s oil filter on way to tight. Could not get it replaced. Whoever put this filter on needs more training. Very unhappy!!
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November 2023 by Dylan Fall
Didn’t tighten my oil filter enough so after a week car started dumping out oil….Service: Oil change
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August 2023 by D A T
Had an overheating issue pop up, thought I'd get an oil change and maybe some coolant. Had a leak I was unaware of, but I believe the guy said their pump for the coolant wasn't working. He was cool enough to go down and bring some back up to top me off. The leak made it unsafe for them to get under the car to change the oil, which is understandable. Thankfully, I was able to get it to a repair shop to get it fixed because of that. Really appreciate the effort he gave in helping me out.
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August 2023 by UoSugar
Matt was amazing! We had our oil changed and it was such a pleasant experience (I don't think I've ever said that about an oil change) and we will be back.
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August 2023 by Samantha & Greg Klee
From the second I pulled up such professionalism! Very courteous and respectful. Excellent service and staff. Definitely will be a regular patron. Especially knowing the price can not be beat on an oil change.
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August 2023 by Nichole Aguilar
Great place to get an oil change! They know how to treat their customers and always in a good mood. Emanuel helped me with my oil change he’s a nice respectful young man! He knew what he was doing and to manage his team! Great people and I will be a returning customer!Services: Air & cabin filter replacement
