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October 2023 by Anne Underwood
Lucy did a great job waxing my eyebrows. She removed just the right amount of brows. Thanks.
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June 2023 by Jesseca Lee
Thank you Dannah for an amazing hair cut! I wasn't sure what style I wanted, just knew I need my thick hair thinned out. She did any amazing job!
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May 2023 by Theresa Baudy
Lucy did my brows today and she was absolutely Wonderful! She was very knowledgeable and did an excellent job.
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April 2023 by Misty Harvey
On the 6th April 2023; I had the bestcustomer service experience at Ulta. I want to compliment Lucy at Watkins Road store in Maryville, TN. If there was a metal to be given for customer service; I would give her a GOLD metal. Lucy you are a bright and shining star.
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April 2023 by Sara Whaley
Listen, when I tell y’all how much I love it there…. Dana, Lily, Beth, Luci, Jazzy, Bethany, at some point everyone has helped me in that store. No matter how many questions, no matter how many times I go back & forth, I always get smiles. I have done some returns but they NEVER make me feel bad for any trial and errors with products. I can’t even think of a proper amount I have spent there & as long as those ladies named above are there, so will I! On top of that, Luci has done my brows quite a few times (& I have neglected to make another appointment, sorry Luci) but it is definitely needed & she will be the girl I go to! I’ll definitely see them again, very soon!!
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April 2023 by Kaylaaa H.
Dana was the best! We went to look for our foundation shade , she was super patient and helpful and made sure we felt comfortable with our final purchase. Answered all of our questions and helped us tried many different shades and really just guided us throughout the whole process. We are happy and confident. Definitely coming again!
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April 2023 by Misty Messer
So I went in to get a foundation match today and Laurel was an absolute delight. The girl who greeted me was amazing as well. Dark headed beautiful lady but I didn’t catch her name. She called Laurel over to do a foundation match for me and was such a delight and so helpful. I love this store anyways but the fact that they have pple there that make me feel important is such a nice extra. Tysm for the continued amazing service!
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March 2023 by Andi Pelkey
I got my hair done here today by Miss Kinley. She was a gem! Did a wonderful job on my hair skin a peekaboo/halo dye. She was super sweet and very courteous! Would highly recommend her!
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January 2023 by madison collins
Got some good items that were on sale, but when I got checked out it said on the screen that they were full price. I told her that there were signs saying ir was on sale and she told me it ended the other day. Why are there signs up for sales that aren't going on anymore? Very annoying when you have to go back and look for new items to buy.
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January 2023 by Mei Lia W.
Very immature staff who care little to none about the customers. Cared solely about competing with each other and talking about everyone behind their back. It was like being in a high school rather than an actual place of business.
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December 2022 by Kayce M
Corporate needs to read the room and stop putting quotas on the cashiers for shoving store credit cards in our faces. With inflation at an all time high and most Americans already in so much debt, the answer to "would you like a new credit card?" Is usually always NO. Get with it.
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November 2022 by K Ray
Went in looking for a new fragrance and was helped by Christopher who was extremely kind and patient with me as I’m super picky about perfumes. He made the process of finding what I wanted so much easier! As for the person who checked me out, Kiley, she was so rude and short with me. Absolutely zero courtesy at all. If I ever go back to this location, I’ll make sure to wait for a different register. It was that bad.
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November 2022 by James Caylor Watson
Most of them women who work here are have amazing customer service skills. One of their managers with dark hair and lots of makeup isn't that's for sure. I was in there showing my husband what I wanted for Christmas,she chastised us like we we're stealing and I spend thousands of dollars here . So disappointing ?
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October 2022 by Ceara Oliver
I visited this Ulta Beauty store today to get my eyebrows waxed at the Brow Bar. I had an appointment today at 1pm, and I left with botched eyebrows. I expected to get my eyebrows waxed by a trained Brow Bar specialist. Instead, I learned that the brow bar specialist wasn't even there (while I was getting my brows waxed). An employee at the salon did my eyebrows instead. She never measured my eyebrows. Thus, she waxed the few hairs I have been trying to grow for the past 6 years to maintain an even look. On top of that, she waxed my eyebrows at the hair washing studio. Was it her fault? I'm not sure....Ulta, if your brow specialist isn't there, apologize to your customers and tell them to come back later.I recently moved here from Dallas, TX where I had an amazing Brow Bar specialist. Immediately after my appointment, I text her and we both mourned years of hard work to grow those brow hairs. I guess I'll try again.
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October 2022 by Caylor and Brandy Watson
Most of them women who work here are have amazing customer service skills. One of their managers with dark hair and lots of makeup isn't that's for sure. I was in there showing my husband what I wanted for Christmas,she chastised us like we we're stealing and I spend thousands of dollars here . So disappointing ?