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April 2024 by Johnthan Vinson
Robert has been great to me and fair prices that's what I like about this place he makes sure to keep me updated. My only complaint is I wish it was a little faster but I am having alot done and I understand he needs to take his time to do it right and he has a busy schedule. Other than that thank you Robert for making me feel welcome at superior auto! I will update the post once I get my vehicle back.
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December 2023 by Payton Brown
I got a message from you guys about my car from whenever I took it in about 7-8 months ago. “ Hi Peyton, it's Robert from Superior Auto Services, llc. I noticed we haven't seen you at the shop in a while. Everything OK?” That’s when I said, “Yeah? Did you expect my car to be broken? It actually was after you "fixed it" and over charged me... $1414 and my car was even more broken. I couldn't turn my steering wheel which almost killed me, there was a tear in the new power steering pump you put in. I had to take out a loan do to it being over priced... and now I'm in debt, so thank you for that... you ruined someone's chance to be financially stable. I took it somewhere else for the same problem and they only charged me $340. So thank you for ruining someone's life.You should honestly be thankful I didn't put out a law suit. I still could. I have witnesses with pictures and other mechanics that actually Fixed my car. Usually I wouldn't be bitching about something like this but I ALMOST DIED. Not just my life in danger but someone else's as well, a complete stranger could have gotten hurt or worst because of an error you made before handing my keys back. It was sitting there long enough for you to test drive it and fix it. But you couldn't even do that... it's not about trying better, it's about doing better or you'll cause someone to lose there life do to a faulty error of yours.And before you say you test drove it and it was fixed... the steering wheel would barely turn, there was a big puddle of power steering fluid under my car and the power steering pump was broken after you just put it in. Almost caused me to hit 4 cars, and a few pedestrians because my steering wheel wouldn't turn (cause of you)... and that's not even why I was there... I was there cause my starter went bad.... $1414... worthless. Let’s look at the real side of reality here. Your screwing broke people over… you said you didn’t have space in your lot for my car to sit there for one more day… so I can get paid and be able to get my car back without going broke… but no, I had to pull out a loan and now I’m in debt. Think of how many people have done that for you… and if they have actually returned. And one last thing… your kids running around the shop is a horrible safety hazard. As a parent, I would never let my kids play around dangerous tools in a workshop. Wanna say they don’t? One of them broke something in my car, that you guys said they broke and wouldn’t charge me for (which you actually did). And it was a part that didn’t even needed to be taken out. Hopefully we can find a way to solve this.”
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November 2023 by Cindy Gurley Evans
I Love This place! They've always been promt to my service and very Reasonable with their prices not to mention their Hospitality. I would recommend anyone and everyone to take their vehicle to Superior Auto their #1 in my book.
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November 2023 by Kaitlyn Gilliland
Very professional and kind. Definitely would recommend. We have had a great experience and Robert was very upfront and honest.
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October 2023 by Paige Wells
Heather is kind, friendly, and always helpful.Robert is very impressive on his knowledge of cars. Diagnosis your cars issue immediately. Unbelievable service and extremely reasonable. Robert is willing to go above and beyond. I highly recommend Superior for all your car needs.Services: Transmission
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August 2023 by Michael Garland
Had my ignition interlock installed at superior auto, the did such a shady job my car almost caught fire ,they disconnected the alarm and door locks on my $20,000 mercedes, and the new wires that installed shorted out and melted to my dorm jamb,wire shouldn't have even been ran they ,should have went through firewalll ...of course they refuse to repair what the messed up,I wouldn't trust them to repair it anyways....very unprofessional, couldnt even talk to person at register they had so many kids yelling and screaming that had total run of the garage....AVOID THIS GARAGE AT ALL COST
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July 2023 by Richie Bryant
Great place to take your vehicle excellent work, and very friendly peopleServices: Vehicle Inspection
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July 2023 by Misty Hall
Brother bought a car here it's ok
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July 2023 by Kaylen Mangrum
Highly recommend Superior Auto!!!!! Love this place, Rob did awesome on my car brought it to him and he got the job done fast at an affordable price. Thanks to him my cars back up and running.
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July 2023 by TNSmoove
After reading the article by WATE this place shouldn’t even be selling cars. There license expired in April and will be revoked soon once the State finds out they issued more than 2 temporary plates. Poor Mr. Williams hasn’t even received his permanent tags yet. I’m a salesman for a reputable business myself and I can tell you, we’ve never had anyone wait over a year for their plates. Something shady is going on here.
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July 2023 by Wayne
Don't go to this guy for anything. Obviously he is not a honest man and his demeanor toward reporters was way out there .So don't buy or let this place work on your vehicles ..NOT A HONEST MAN doing DUI devises on cars have nothing to do with selling cars with no titles ?.
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July 2023 by A B
"Wanting to know why Williams has not received his title, WATE’s Don Dare went to Superior Auto Services to try and speak with the operators, Marissa and Robert Momolu. When Dare attempted to speak with Robert at the dealership, he slammed the door in Dare’s face."
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July 2023 by scott white
Reading these reviews it seems that this guy takes no responsibility for when someone is not happy but more than happy to take credit on the extremely rare occasion that someone leaves a good review and he has now hit the big time with Don dare and WATE investigating
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July 2023 by M shiv
Geez. Besides the fact that his license expired in April and is obviously shady, he appears to be very argumentative on here. Stay classy!
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April 2023 by Ken Brown
Stay clear of this place. $2000.00 and the car still isn't fixed. Plus a couple of new things damaged. Supposedly going to revisit the issue again Wednesday. We'll see.FYI: Power steering pump was replaced. Along with A/C compressor and starter. All this just to get the car back running?Now spraying fluid everywhere. Also, you were paid in full on day of pickup.UPDATE: Car taken elsewhere for repairs. When your shop replaced the power steering pump, they stripped out two bolts and left it. One bolt putruding out an inch. This made it impossible to tighten the hose for the steering fluid, also left untightened. Also broke the reservoir on the new pump, which is not sold separately. I took the car to Chapman Enterprises in Knoxville for correct repairs.
