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December 2023 by Will
This company are thieves. I'll be damned if we will pay for installation when I was told it would be free, and the channels given are a joke.
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November 2023 by Rick Miller
I highly recommend them! The guy went above and beyond to make sure I got my phone today! They are by far the best provider I've had out of Verizon and everyone else, 10/10
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October 2023 by Christian Kerley
Quick and easy return of equipment. Staff was pleasant and helpful.
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October 2023 by Truthful Trucker
I still have spectrum, they have raised my internet ?I also use their mobile coverage and it's extremely spotty. I feel like I'm back in 2011 smh.
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September 2023 by Melissa James
I love the employees. They are very helpful and friendly. They answer all my questions I had to where I can understand better. They are wonderful.
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August 2023 by Michael Basowski
Rachel Simpson at the Maryville store is an amazing customer service representative. She went above and beyond to make sure we were taking care of. We had an issue trying to get our current carrier to provide information that was needed and she was extremely helpful. When you look up excellent, caring, helpful, customer service rep, her name and picture should come up. It was so refreshing to have Rachel help us. Spectrum you truly have a gem working for you better make sure you take care of her and don't let this one go. Thank you Rachel and thank you Spectrum.
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July 2023 by Inertia Hypatia
They were charging my elderly mother over $250 per month for home phone, cable and internet. When her roommate left I had her drop the cable because she doesn’t watch tv. Her bill went down to around $150 per month. She lives out in the boonies in a no service zone. She needs to have a service company in order to have a telephone. The service sucks. Constantly dropping calls, sounds horrible and the internet is not reliable.
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June 2023 by Dakota H
This place is horrible. Just go to T-Mobile and get internet for $55 a month. I started at $60 a month and now spectrum charges $100 a month and it just goes up and up. Besides they don’t even have quick internet.
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May 2023 by Karen M
The customer service representative was fast, efficient and very personable.
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April 2023 by Dennis Jeffers
Got the run around when trying to do an early upgrade on my phone.
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March 2023 by Chunky Nothing
It's spectrum..internet comes and goes randomly. If it storms pretty much guarantee it goes out. For some reason bill keeps going up by 5 bucks each month and no explanation on bill or reason they can tell me.
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March 2023 by Sabrina Ervin
there very friendly an try there best to help that customer an don't rush u until ur ok with the out come an service is good
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March 2023 by Judy Johnson
Helped me with my call Very nice Man thank you!
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January 2023 by Teresa Myers
Went in to get our cell phones activated. We had a super nice guy that helped us out. I liked the sign in system so you would get called as soon as they would finish up with the customer before you.
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January 2023 by Gerry Sanders
They never have enough people working. Usually one or two standing around and they don't offer to help,no matter how many customers are in line. If they are trying get someone service or change their service, it takes forever.
