-
November 2023 by K S
We came here after shopping multiple places for landscaping stone. The prices were on par with everyone else selling bulk stone. Customer service was amazing. We ordered the stone and it was delivered very quickly. We underestimated how much we needed and when returning back to get a little more they quickly and easily helped us without a charge. They easily could have charged us for a bucket more but they did not. I don’t foresee us needing anymore stone in the future but if we tackle more landscaping work they will be our go to.
-
November 2023 by Katie M.
We are new to the area. We were looking for stone for our landscaping. After going to several places we quickly realized that not many places offer bulk stone. After seeing everyone's prices we soon realized that stone here is much more expensive than our hometown. That being said we ended up at out of Eden. We really liked the different options of stone sizes they had. The owner/operator was very nice. When we came they were completely out of the plant business and only doing soil, mulch and stone. We ordered the stone to be delivered in the beginning of the week and it was dropped to our house Saturday afternoon.. that was quick! The owner said if we needed a pail or two more to just stop in. We did end up needing a little more (our bad estimate) and they gladly gave it to us, no questions asked. We are very pleased with the experience. I don't think we will need stone in the future, but if we do then we know where to go
-
August 2023 by Rebecca Romero
There is supposed to be a sale going on so I pulled up their website and it shows nothing. It is very hard to navigate and I seen no prices on a thing. I have looked at previous reviews and it seems like all the people that speak negative about this place they go on the defense immediately and nothing is ever their fault. This is not a very good way to keep customers especially when multiple people are having the same issues. I would suggest a complete make over of website, something easy to navigate with prices included.
-
July 2023 by Eliza Foster
Before visiting on Wednesday, I checked the shop hours because I was traveling about an hour to shop. When I pulled up to the lot a little after 3:00, the gate was being closed and locked up for the day. I would’ve liked to shop had the shop been open during the posted hours? Please update your hours if you don’t plan to be there. And save folks the trip.
-
July 2023 by L J
I purchased five frostproof gardenia shrubs in March. Four of them looked dead. One had some green leaves. The girl said they were all alive. They were just damaged from being left out. She sold them to me for $20 each instead of $25. I planted the five, fertilized and kept them watered. One survived, the other four never revived. I called the store in June to ask for a refund or store credit. The manager said they don't give refunds on anything sold at a discount. Last week I went to Home Depot and replaced those four with live, healthy, green ones for $19.99. Lesson learned.
-
July 2023 by L J.
I purchased five frostproof gardenia shrubs in March. Four of them looked dead. One had some green leaves. The girl said they were all alive. They were just damaged from being left out. She sold them to me for $20 each instead of $25. I planted the five, fertilized and kept them watered. One survived, the other four never revived. I called the store in June to ask for a refund or store credit. The manager said they don't give refunds on anything sold at a discount. Last week I went to Home Depot and replaced those four with live, healthy, green ones for $19.99. Lesson learned.
-
July 2023 by Carol VanFleet
I seriously did not want to give this place one star. Customer service was the worst I’ve experienced anywhere! Most of what I purchased did not survive. We had a professional plant for us in the dirt they delivered here. We spent $1000.00 on whet we thought would be quality plants, and bushes….. Home Depot has better plants, cheaper, and will honor the warranty!!!
-
July 2023 by Linda Markham
Never buy there!!! Horrible customer service!!!, a woman hung up on me because she didn’t want to hear what I tried to explain. VERY VERY RUDE AND VERY DISAPPOINTING. I have gone there for years and never again!!!
-
July 2023 by Linda M.
I have never dealt with such rude and dishonest people!!! I'm sorry that I ever spent thousands in the past, but never again will I go there!!!!
-
June 2023 by Derek Wiggins
Magic mix was nice very little large debris. However the fill dirt they offer that has mulch, compost, sand and topsoil is very subpar quality even for fill dirt. I pulled out chunks of tarp, full yard stakes, pieces of pallets, weed mat, 1/4 inch manilla rope. Unsure of how to measure cubic yards of material which is standard and most front loaders have a standard cubic yard volume. Very displeased with fill dirt and quality of it. update: fill dirt had rusty full chainsaw blade, full bricks, tow strap tie down and more as we smooth it out the pictures are only a small part of what was found."Fill dirt available in limited quantities by the scoop. A mixture of topsoil, mulch, and compost. No wood or debris."Directly from website, but what I got was littered with wood and debris. False advertising isn't ethical.
-
April 2023 by Larry McPheron
The review that was posted was not from us. I will be polite. Their work is not good at all.
-
March 2023 by Elaine Johnson
The dark-haired little girl with the gothic nails has the personality of a rock. She has a huge chip on her shoulder, acts like she would rather be anywhere else but there and acts like a spoiled brat. I hope this isn’t a family member that was hired, but, regardless, she needs to go.Reply to the owner’s response: DISCOUNT products?? I never asked for a discounted product. You must have incorrect information. I picked out my item and went to pay for it. Very straightforward transaction.
-
March 2023 by Chris H.
Rude owner, exorbitantly priced! Foothills and Popes are much better options for your lawn and garden needs.
-
February 2023 by Paula M.
Avoid! I'm getting estimates from various companies around town to do some extensive work around our house and yard. The prices have ranged from $40K to $7K. I got a random email this morning explaining that B***** from Out of Eden wanted to charge me $150 to give me an estimate to apply toward any work they might potentially do- payable by cash or check when they arrived. The woman who made the appointment mentioned nothing about a fee. SKETCHY. I'm not sure who these folks think they are but I wanted to warn anyone thinking about using this company that they're shady and/or have some terrible business practices.
-
August 2022 by keith sparks
Outstanding service! I cant say enough of how pleased I am with the job that Todd and his crew did designing and installing landscaping and hardscaping in my yard. Told Todd the idea I had, and he took it and designed exactly what I had in mind. The crews showed up everyday on time and stayed most of the day everyday they worked. Out of Eden delivered as advertised and promised. I will definitely use them again in the future
