Journeys is a popular store that offers a wide selection of shoes, clothing, and accessories for men, women, and kids. Customers can find the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, and more, from well-known brands like Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. The store is well-stocked, clean, and organized, making shopping enjoyable. Customers often praise the friendly and knowledgeable staff who go out of their way to help. A standout employee is Destiny, who is known for her helpfulness and care. She takes time to introduce different shoe lines, teach proper lacing, and find the right fit for each customer, especially for children with special needs. Customers appreciate her welcoming attitude and expertise, which creates a positive shopping experience. Another employee, Alexis, receives high praise for her patience, style advice, and dedication. Customers value her personalized assistance, especially when shopping for children, and consider her the best sales associate they have encountered. However, there was an incident where one customer felt uncomfortable due to inappropriate behavior from another staff member, which was disappointing. Overall, Journeys at the Foothills mall is appreciated for its excellent customer service, wide selection, and helpful staff members who genuinely care about their customers. It remains a trusted destination for families and individuals looking to express themselves through stylish footwear and accessories.
Great service from the manager, super helpful, just a great experience
February 2025
I visited from Florida for a pair of Adidas shoes. I was helped by the manager, Destiny, and had a wonderful experience inside the store. Destiny was incredibly helpful, and a very kind person.
February 2025
Destiny is the best she gave me cool shoes at a nice discount
