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March 2024 by 258 Dakota
Love their salads ?, drinks,. Like goes fast. Staff friendly, helpful with a smile ? which comes well when you had a hard day and are hungry. They are organized and the lines go fast. Hurray for Chick-fil-A in 411 hwy, Maryville. ?
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March 2024 by Lance Chugg
Stan and team gave excellent service. Fast! Tasty! Fresh fruit!
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March 2024 by Josalyn Connally
Literally in tears I am so very grateful for the staff here I have never had a bad experience and this morning I truly needed a good comment after a long night shift in the ER thank thank you so much Chick-fil-A for all you do and for putting smiles on peoples faces!!!
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March 2024 by Rob R.
Very fast and
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March 2024 by Ken Burgess
Love, love the southwest salad. Always a good deal!Was coming home from airport & everything went very well!
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March 2024 by Amanda Shelden
Love chick-fil-a!! If you want a healthy option try getting the kale crunch salad ? and add the grilled chicken nuggets to it!! Soooo good!!! ❤️
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March 2024 by Jeremy Garren
I don't like the fact you are forced to order and can't see the menu..place the menu at the front of the line..not after the ppl outside take your order on the ipad..get it right
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February 2024 by John Hopkins
We went through the drive thru and no straws for 5 drinks and no sauce for 3 orders of nuggets when we checked the bag at home.
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February 2024 by R D
The most screwed up place I've ever been to it took forever to get my order and they had no idea what my order ? The bag said my name and car type ?
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February 2024 by A Men
Drive thru. Fast but fresh. Got my usual Senior free drink and chicken breast. NEVER go to the Morristown chik fila! They run like a communist camp, and the owner NEVER gives the free Senior drink. He drives a 50k Tesla. That car will sink his Stingy army restaurant.
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February 2024 by Noelle Cosby
Of all the Chick-fil-A experiences I've had, this one was the worst. The young girl at the counter was the best part! And she was a trainee. She was more attentive than the manager that was there.First, after a long road trip I headed straight to restrooms. I usually go to Chick-fil-A when there's one around because the bathrooms are always clean and I can get a great snack. Unfortunately, the bathroom was a hot mess. I was very disappointed in the cleanliness and quite frankly shocked.Then, I went to get in line and get my son a kids meal and a snack for myself. I noticed that there was only one Kiosk open which was fine because there was only one person in front of me. As someone in the restaurant industry myself, I notice all the little things. Usually Chick-fil-A hits the mark on checking them off in an amazing way.Then, I kept watching as the line grew and noticed that the manager was leaning up against The back counter and this young girl who was a trainee was left alone.At the same time, the floors were disgusting. I literally had stepped to the side to win on my food and stepped into a pile of strawberries and french fries near a table. Now, I've been in rushes where I've been short-staffed and I completely understand when that happens, but this was not the case. They were not short-staffed. The Manager on shift just was not paying attention to the condition of the dining room at all and joking around with his team. There was no one sweeping or cleaning happening anywhere in the dining room. I looked around and noticed that there were French fries and messes on and around other tables as well.When my name was called to get my food, the young lady just put it on a shelf and didn't even look to see if I was waiting on it in the lobby. She called my name, set my food down, and walked away. This is not what I expect from Chick-fil-A. I was never asked if I wanted dip for my child's chicken nuggets for his french fries. I also had to get my own fork on the other side of the store because there was not one in the bag with my macaroni and cheese. These little details are what make this company what it is, and the store is not a good representation of the overall culture that I admire Chick-fil-A to have.As I said, this is very disappointing trip to Chick-fil-A. I would encourage owners to consider their help and make some corrections so that this doesn't happen again.
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February 2024 by Dave Wade
It's Chick-fil-A. It is always excellent, delicious, clean, and has great customer service.
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February 2024 by Lisa Thorpe
Just so darn good every
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January 2024 by Danimal W
Went to Chick-fil-A to pick up my mobile order, when I got there, I was informed that they were out of the mac & cheese that I ordered, so I asked them to cancel the order because that was pretty much all I had on it, they seem surprised when I said that, and didn't know how to cancel the order, I had to cancel it. How can 2 different chic fil a's be out of one of the most popular things. But when I left it was 8:55, I went about a mile down the road to get some food, and suprise suprise, they were closed early, so I went back to chic fil a in Maryville to get a gallon of lemonade(it was the other item on my order) but the drive thru had already been blocked (it was 8:59), so I went to go in and the doors were already locked, there were many people inside. I can say I'm extremely dissatisfied with both Alcoa and Maryville locations. It seems like there is very poor planning and way to much eagerness not to serve "the community" like chic fil a claims.
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January 2024 by Angela Westover
It's always great!
