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August 2024 by Brendan Chamburs
Very happy with my new BobCat ZT2000. I came in today and received outstanding customer service. They didn’t try to oversell me a mower that was bigger than I needed, and provided me a lot of information that helped me decide. They even delivered my mower immediately! I will always recommended Broadway Outdoor Power Equipment.
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July 2024 by Kori Carmichael
We absolutely love Broadway Outdoor Power! We have been customers here for years and will never go to another dealership because they are the best. As a commercial lawn care company, we are always in need of maintenance, parts, repairs etc. Customer service is wonderful- Caleb and the rest of the staff always go way above and beyond to make sure that we are taken care of. Anything you need they probably have in stock, and if they don’t have it they will order it for you. The mechanics are great too, we bring all of equipment here to be serviced/repaired.
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June 2024 by Mark Schetter
Wow, this place has everything. I needed a mower, and the good people at Broadway helped me get the right mower for my needs. I highly recommend you shop here first.
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June 2024 by N C
Had the clutch wire I needed for Hustler. Good prices on OEM belts too.
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June 2024 by Joel Davenport
I dropped my push mower off for repair and service on Wednesday afternoon. They called and informed me it was ready Thursday morning. Less than $62 for service, including spark plug, air filter and draining excess oil (it was overfilled)overfill.
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April 2024 by joe barrett
Mower would not start so picked up & told it was fixed, but would not start. Called and it was picked up again and was told it was fixed, but was not. I will not use this company again. I would not recommend this company to anyone.
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November 2023 by Standonpromise Standonpromise
These folks saved me over $800 on the quote I received at Ag Pro Farragut for repairing the flooding carburetor and performing a standard service (oil change, filter and plug replacements, and hydraulic filter and fluid replacement) on my ExMarkTurf Tracer S Series walk behind mower. They were professional and prompt. I will gladly drive the extra 15 miles to do my future business with Broadway!
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August 2023 by M M
Best and easiest experience EVER! These guys took great care of me and my mower. I’ve never had anyone come pick up the mower, so I was a bit nervous, but am I glad I chose Broadway. Super friendly, especially Caleb, and Mr. Watson. Quick, efficient, and accommodating. Fixed the problem and more at a GREAT price. Use Broadway. Trust Broadway! You won’t be disappointed!
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August 2023 by Nathan Fink
It’s always scary to have to try a new commercial mower repair shop but these guys significantly exceeded my expectations. The most professional shop I’ve ever been to
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August 2023 by Ray Kelley
Brought my mower in for service. They went through and found things wrong with it that I did not mention. That’s exactly what I wanted. Thank you for taking care of me.
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July 2023 by Brian Moon
They know there business very well . I needed a part . And they went and got it without looking at the part number and model number . I was very impressed by them
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July 2023 by Joshua Hoskins
This place is awesome! Caleb was notified of an issue I had involving Mayo and my Scag. Brought my mower in and they ensured all was well. I will be going here from now on to take care of my lawn care equipment needs!
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June 2023 by john mark anderson
Just plain and simple, the best outdoor power equipment store in The Knoxville Maryville area.Their maintenance shop in the guys in it are excellent and get things done correctly and fast.
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May 2023 by Lee Haines
Work on my mower was fine. Serious lack of customer respect at the service and sales desk though. Came in the morning to ask about mower being ready and the manager in a snarky tone, “Well, I tried calling you yesterday and left a message.” Ok not a problem how much I owe. Paid the bill and noticed later the charge to my card was $12 more than the invoice. When I came back to get my mower I inquired about it and the same guy pointed to a little sign written in Spanish that would be 3% handling fee on any card transactions. Ok. That is fine too just maybe put it on the invoice about it would keep people from coming in and asking about it. Got the impression though this is a common occurrence and he just enjoys being rude and snarky. That’s cool too. Going to take my business elsewhere in the future and maybe you should too.
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October 2022 by Phillip Anderson
Been going to Broadway for parts and service since I started mowing for myself 4 years ago. I sent everyone I know that needed parts or repairs their way until today. I called about a part for my mower and they proceeded to tell me the part was a little over over $500 I said ok can I get the part number so I can see if I can find it online a little cheaper. He acted like he was busy at that second so he said hold so I held for about 5 mins which is perfectly ok. He gave me the part number,I read it back to him to be sure I got it noted down right he said yup that’s it.so I started searching the part number online to try to find it cheaper as I needed. I couldnt find the part so I called another local store and asked them if they could find the part # I needed he gave me the number and I compared it to the number Broadway gave me and the feller on the phone gave me the part number but it was scrambled up compared to the “correct” part number the other store gave me. It was the same numbers but in different pattern. He did this because I was trying to find a cheaper part so I could afford it? Come on now I’ve been going there religiously for 4 years and your gonna do me that way because I was trying to save some money? That’s pretty low if you ask me, I’ve always been told never kick a man when he’s down. But to each their own I guess
