Boost Mobile, a cellular service provider, has received mixed reviews from its customers. While some have had positive experiences with helpful and attentive employees, others have faced challenges with disconnected plans and lack of understanding from the staff. The location at the Maryville East Broadway is praised for its great employees, particularly Amber, who was able to resolve a customer's disconnected family plan issue and provide excellent service. Another customer commended Josh, an employee who went above and beyond to assist them with importing numbers from another carrier, even while attending to other customers. However, the Midland Plaza location has been criticized for refusing a simple SIM card purchase without the mandatory $30+ activation setup, which led a customer to visit the other location and have a hassle-free experience. Overall, Boost Mobile's service quality seems to vary across different locations, with some employees providing exceptional customer service, while others may lack the necessary understanding and helpfulness.
