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November 2023 by Thomas Dailey
We had traveled to Knoxville from Virginia due to the death of my wife's brother in law . My wife has a physical condition which makes temperatures above the mid 70's a bad thing . The A/C in the car stopped cooling. We were traveling with our cat and didn't want to roll the windows down very far . Temperatures on our trip home were forecast around 80 degrees . We chose Auto Physicians, even though it was a 24 mile trip , because of the many good reviews they had received. They diagnosed a leaking A/C hose that would take overnight to order. It looked like we would be adding a rental car to our traveling and hotel expenses . Eric offered us the loan of their company van . That got us back to the hotel, dinner with some friends and back to Auto Physicians the next day to pick up our repaired vehicle. It was ready at the time Eric had estimated and the repair was $100 less than I expected . They are good people who really helped us out in a difficult situation ..
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September 2023 by Chad Watson
I took my F-150 here for the first time for spark plugs and oil change. Frank calls me asking about my power steering that went out in his parking lot. I did not react well to this as all appearances around this situation are not good. Frank offered to tow it somewhere else for them to do them work. After asking around, everyone I talked to spoke very highly of the people at Auto Physicians so I let them do the work.As I was hauling my camper to Myrtle Beach, the power steering went out again. I called Frank immediately. He immediately called the warranty company and started calling around Myrtle Beach to find me a shop close to the campground that had a good reputation. He then called me multiple times during the final leg of the tow to check on us; he called us the next day; he called the shop; and in the end, he also picked up the bill at the shop because it wasn’t a warranty issue.He definitely went above and beyond to make this right. I’m only looking for two things in a mechanic, knowledge and integrity. Frank and his people have plenty of both.Service: Steering & suspension repair
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July 2023 by larry snider
Can't say enough about this place! Took MIL car to get brakes looked at. She had to leave 3 days later on the week of July 4th. They fit her in and had car ready by Friday! Unbelievable staff and took very good care of us. I found my new Automobile garage! Thanks Auto Physicians!Service: Brakes
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March 2023 by Todd Reagan #80635
Best repair shop in town. Great prices, excellent work, swift turnaround.
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February 2023 by Eric Goble
Have used this shop for many years. Great diagnostic work and dependable repairs. However, they recently started charging for diagnostic on top of repairs when in the past they have only charged for diagnostics when the repair is refused. Only shop in town that I have ever dealt with that charges like this. Tried to charge me $600 for a job that was later completed for $125 by another local shop. Extremely disappointed in the customer service received from a shop that we have done business with for years.
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February 2023 by Mark Swanson
Auto Physician has replaced the fuel pump on my pickup, changed oil and replaced a damaged tire. They did a good job, reasonable prices and friendly people. I highly recommend Auto Physician.Services: Tires
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December 2022 by TheCyates
They communicated very well with me and kept me updated during the whole process of getting my work truck fixed.
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November 2022 by George Bowers
Excellent service!!!! Very knowledgeable and skilled technicians!!! Friendly and professional staff!!! I couldn't be happier with the service I received and I will definitely seek their assistance with any and all future automotive services!!!! I am a customer for life now!!!!Service: Steering & suspension repair
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November 2022 by Jorge Chaparro - ventenn (VENTENN)
It is always pleasure bringing my vehicles to Auto Physicians. I know I will get the best quality work on a pleasant environment. I always recommend them to all my friends & family members. Owners are local Blount County residents and always support local owned business ownersService: Oil change
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October 2022 by KLC
AWESOME, HONEST SERVICE! I have been coming here for years now and never disappointed and never feel cheated out of services done to my car! When they fix my vehicle they do it right the FIRST TIME! If your thinking about taking your vehicle to a dealership for work done just throw your money out the window because you will have to go back there because they didn't fix the issue or now you have more problems. Bring your vehicle here if you want it done right the first time! Everyone at Auto Physicians are extremely knowledgeable and friendly. They can pinpoint the problem on the first visit. They are very reasonably priced and they have awesome waiting room! Very friendly and always so helpful! Thanks to everyone for helping me with my vehicle!Service: Tire rotations
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August 2022 by Phil McGill
Good job on the repair. Staff is super friendly. Prices are reasonable. We will return when needed and recommend them often.
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July 2022 by zirreall
Lazy. Given no recourse when they made a mistake. They will flat out discourage any attempt to request any service to be performed other than an oil change or tire installation/rotation. Jiffy Lube wannabe.Service: Oil change
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July 2022 by KRISTINE
AWESOME, HONEST SERVICE! I have been coming here for years now and never disappointed and never feel cheated out of services done to my car! When they fix my vehicle they do it right the FIRST TIME! If your thinking about taking your vehicle to a dealership for work done just throw your money out the window because you will have to go back there because they didn't fix the issue or now you have more problems. Bring your vehicle here if you want it done right the first time! Everyone at Auto Physicians are extremely knowledgeable and friendly. They can pinpoint the problem on the first visit. They are very reasonably priced and they have awesome waiting room! Very friendly and always so helpful! Thanks to everyone for helping me with my vehicle!Service: Tire rotations
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May 2022 by DAN COOK
Awesome place kinda expensive but they have always went above n beyond I always take my vehicles there. Outstanding customer service very timely.
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April 2022 by Lindsey Talbott
We brought my husband’s 2011 Tundra to Auto Physicians for some engine work for an oil leak and a few other things at the same time. They had our truck for a while waiting on parts but they kept us updated and informed the entire time! We will continue to bring our vehicles here in the future. They explained things to me on a level I understood and I felt that the price was very reasonable. Thank you again!!
