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January 2024 by Charles Llewellyn
My experience is with the service department. I had a newer model truck, and it had a recall on it. The dealer didn't want to do the recall, so they just kept lying to me and saying that I was in line. I kept calling back, and throwing my time away. 1.5 years later, and I go from "your only 3rd in line" to just giving up on them, and now, I don't want to give them my business for anything.
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October 2023 by Kevin Mayo
I purchased a 2024 Jeep Rubicon X from Lloyd at Taylor Automotive. This was the best and easiest buying experience I have ever had. I highly recommend this dealership and will use them again if ever in need of another jeep. Thank you for a seamless and professional experience.
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October 2023 by Kimberly Gilkey
My experience with this dealership is nothing short of exceptional! Friendly and knowledgeable service from start to finish. My expectations have been exceeded.
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September 2023 by Michael Fagan
Taylor Automotive does an excellent job making sure their customers are satisfied from the initial sale and many years beyond. I purchased a new 2009 Dodge Ram 1500 which was the last year Chrysler offered a Lifetime Powertrain Warranty from the factory. Almost 14 years and 300,000 miles later the guys at Taylor Automotive submitted the warranty claim and installed a brand new hemi engine in my truck. I'm certain the manufacturer is glad there are very few vehicles still covered under that warranty which was non-transferable. The guys at Taylor Automotive were diligent in making sure all requested service documentation and photos were submitted and the warranty was fully honored. From my initial dealings with Preston in sales and Bud in service they have made Taylor Automotive a dealership that can't be beat. They definitely go above and beyond to insure total customer satisfaction.
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September 2023 by Abigal Ragsdale
Eddie at Taylor Auto went above and beyond to find us the exact Toyota van that we had been looking for. He even went and picked it up at the Union City lot for us. If you are looking for a vehicle, give this man a call!!!
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September 2023 by Carrie Bush
Best experience buying a vehicle! Eddie made the process so easy. We looked and test drove he was patient and kind without being pushy. He even come and got the truck from work to get a part put on a few days after we bought it. Just to make it convenient for us! The finance department was also amazing in finding us the best deal! We will go back for all our future vehicle needs!
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September 2023 by Billy Ford
Eddie is a great sales person. If I could offer one piece of constructive criticism to Taylor as a whole, it would be to maje sure Union City and Martin are offering the same amount for a trade in. Taylor UC offered 3k more for my trade in than Martin. I kept my trade in and bought from Martin, because they had a wider selection and easy to talk to professionals. Not that there was any issue with Union City Sales People. It was a selection in used trucks that brought me back to Martin. Overall a great experience.
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September 2023 by Kathy Clark
Eddie and Camille were both very helpful and made the purchase of my vehicle very smooth. Eddie was great at answering all my questions.
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September 2023 by chaten bivens
Great help and very easy to work with, Eddie Hixson went above and beyond to make sure everything was taken care of 10/10 salesman
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July 2023 by Sef MashALL
Great experience! Very helpful and extremely pleasant to deal with. They told me exactly how long I would wait, and had my Jeep done before that time. I can not say enough good things about this place.
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June 2023 by Ronnie Rhodes
Best experience we have ever had in buying a car the salesman tried his best and got the deal done. Thanks Taylor Automotive
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June 2023 by Randy Cashon
Always performs our service within appointment time...and calls us to let us know its completed. Best prices in my area.
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June 2023 by Melissa Matheny
Bennett was great to work with! Thank you for great service!
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May 2023 by Larry Morehead
It was a great place for me. The salesman was very nice and helpful. I wasn't in and out within 30 minutes after I purchased my vehicle. Don was very good at explaining everything to me. I'm a first time buyer there and I would definitely go back. I want to think Don for all the kindness and help he showed me. Thanks
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May 2023 by JEANNA LARUE
Quick service and fantastic staff. Always treat folks with respect. Thank you for your servicing of our van.
