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September 2023 by Phyllis Espinosa
Worst customer service,went there for help with my account and they did not helpme at all just kept telling
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July 2023 by Seth Lashely
I love the workers in this store and how clean it was. People shouldn’t have anything negative to say. Just because service is spotty here and there in certain areas, doesn’t mean this store sucks. I was informed that towers should be updated to improve service. And that’s happened. The manager at this store is definitely training her workers. Ill be back to get that ipad soon. Thanks for magnificent service.
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June 2023 by D.J. C.
I went in to the store just to see if the service would be any better than what I already had with a competitor. Laken and her team took their time to sit with me and explain everything as well as try to help me find all of the deals that I could. She was extremely patient and helpful. I don't live in the Martin area, but later had a question about my bill. I contacted her again and she was more than willing to help me out even though I could have gone to a T Mobile store in my town/state. I cannot recommend their services enough.
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June 2023 by Joy Winters
Always helpful and very friendly.
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January 2023 by Darren Scott
Very helpful and knowledgeable. I'm very pleased. Ask for Alesa!
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January 2023 by jadnesmokes
I've had cell phones for 35 years. The customer service at T Mobile in unsurpassed. My mother in law is in critical care in Nashville from a car accident. Her three year old phones charging jack broke off in her phone. Went to the store today and got her a brand new phone in less than 30 minutes. The martin crew is awesome! Special thanks to Gregory.
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November 2022 by V.L. Mandlyn
Staff are helpful and direct, displays are fun and informative about the products.
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October 2022 by Bethany Smith
Hunter was great with setting me up yesterday. Alesha was sweet as well. Hope everything goes well.
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September 2022 by Leon Williams
Much better than I expected.Alesa helped me resolve phone issues and she was excellent ?
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September 2022 by Michel Jones
Hello friends I'm here to talk about what this store is doing thats so messed up I'm wanting to learn who to talk to about getting something done like soon me along with 6 other family members and friends are loosing service completely when and around Martin's t mobile store we all have different service providers too
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August 2022 by Robert Keith Pence
Very knowledge and helpful staff. Alesa was considerate and kind to work with.
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August 2022 by Robert Jerome
Great experience friendly staff they answered all my questions definitely enjoyed my experience.
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August 2022 by Patrick Ross
Friendly people that did all they could to take care of my phones problem.
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July 2022 by William Bloodworth
Fantastic experience. The service was great. The representative was helpful, courteous and professional. We switched to T-Mobile service because of this. She made it easy and treated us with patience and understanding. Would recommend this location,service and representative to anyone.
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July 2022 by Susan Diehl
Switched over from Spectrum, Alesa was very helpful and knowledgeable. The employees were very friendly. Would recommend.
