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March 2024 by Georgia Landcastle
Some of the rudest, ignorant, and overly entitled people I’ve ever had the displeasure to converse with. Will never file with H&R Block ever again!
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January 2024 by Lauri Hornsby
AJ is simply the best at what she does!! Always goes above and beyond in anyway possibly needed
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January 2024 by Tiffany Giles
They are amazing. Mrs. Pat is the best.
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October 2023 by Cathy Cate
This experience with H&R Block was beyond my expectations. My tax return was simple so I thought it would not take a lot of time and would be easy. Regardless, my tax professional spent ample time reviewing my return with me and making suggestions for me for next year. I definitely plan to use them again next year!
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October 2023 by Lori Lyn S
Great service and quality work completed.
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March 2023 by Adrienne Wood
Called to see if I could compare my returns with what I have currently listed with TurboTax. Lady who answered was very rude and dismissive. When I asked if I could have someone look over them, she told me they didn’t do that? Like what? I then said that I had TurboTax but didn’t file and she told me that if they had someone do my taxes they would file them no matter what and not give me the option of seeing if TurboTax was a better option.Saving my breath then and I’ll just file with TurboTax.
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April 2022 by Sam ben
Went there to see if they can get max return for me. They did not help and did not provide an appropriate response. They ask me to leave and read their website and come back! Lady behind front desk was very rude.Next day, I went to another H&R AND they filled my taxes and I got my return.Hope this one gets better (maybe change in management) and provide a better service for residents of Martin so I do not drive to another branch.
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April 2022 by Sam S
Worst H&R Block costumer service. Very hard to talk to them. Impatient and not willing to explain and talk to the costume. Got irritated when I asked questions. They told me if you have any questions you should read our website and do not ask us.Not going back again.
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March 2022 by Ali Behfarnia
Nice Staff. No problem. But, they don't have WiFi.
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February 2022 by Crystal Mealer
AJ Vaughn was extremely helpful and thorough. She was very professional and polite. She is the reason I scored the 5, for use next year.
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February 2022 by Clarence Washington (CJ)
Mrs. Vermillion was punctual, professional, extremely patient, and friendly. Along with the office manager, secretary, my preparer, Amanda, was a wealth of information and knowledge of her occupation. She helped me tremendously.
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February 2022 by Charlotte Wolfe
Service is awesome! Patricia Beasley is exceptional! Been coming for years to her!
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February 2022 by Danielle Dillon
Yall have helped me out alot but now that my affairs are in order I can do it myself and save almost 250 to 300 dollars
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May 2021 by Annie Jones
Nice person. Wish they had wore Mask!! I was doubled masked and got out swiftly.
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April 2021 by Tina Wilbanks
Service is excellent!! Extended hours offers a good range of time to schedule an appointment. Very professional and very knowledgeable on tax laws!! Very friendly staff!! Was very comfortable with them doing my taxes!!