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January 2024 by Georgia Landcastle
If I could give 0 I would. Associate refused to even look in the computer and attempt to remove a line from my account. Trash.
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December 2023 by kiersten wilson
Y’all listen up.. the girl that helped me was SO helpful and SO AMAZING. She did EVERYTHING she could to help me (even though she didn’t feel good.) She was so funny and so such a fun person to be around. I definitely recommend Martin AT&T if you need help because you WILL get it.
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April 2023 by Dodie Bukala
The employees of this AT&T store were great. So very helpful in selecting a new phone and all the details that go with it. I would highly recommend going there. It’s very clean, neat and you are greeted when you walk through the door. They really strive for you to be that satisfied customer.
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February 2023 by Donna Butler
5 STARS all the way for this location! Sami and Gary were SO knowledgeable and 100% HELPFUL! Not to mention extremely professional, friendly, and courteous - all the things you expect but rarely find in today's marketplace! I hope their managers know what two gems they have working there! I am a brand new customer and if I had not received the quality of customer care that I did from them I would have shipped those new devices right back and went right back where I came from! Unfortunately, I didn't get the care I deserved upon the original sale at another location (Target store) but these two had me back in business in way less time than anticipated. I hope they don't go anywhere any time soon because I will definitely be a customer as long as I'm receiving their top notch level of service.
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January 2023 by Q-Unity Productions LLC Kennedy
Hello from Quincy Kennedy,I’m writing this review today because of the professional service that was conducted at the Martin Tn AT&T store.Thank you Sami and staff, thank you your team who helped me and my two kids who now have their own AT&T phone lines. Add another star to the 5/five above
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January 2023 by BG Tucker
Great store,very friendly and exceptionally trained. I had a great experience there and I will go back to meet with them.
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October 2022 by Shelby Nicole
Gary was absolutely amazing at answering any and all questions I had, prompt in moving my number from my moms plan to my own plan, and all around friendly. The man deserves a raise. He did such an amazing job! ☺️
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June 2022 by Christine Harris
They didn't even try to do anything to help me it was the worst experience I've had thru ATT I pay 300-400$ bill each month to treat me that way I will be finding a new carrier
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March 2022 by Samantha Ellis
Liz and Hijae or however it’s spelled always give exceptional service!!!! Never disappointed when I go in there or when I call. Thanks guys!
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March 2022 by trevor Rev
Trajin is an outstanding employee I called after closing hours cause I needed help with my account and he helped me even after closing that young man deserves a raise.
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January 2022 by Kyle Kelly
Absolutely horrible customer service I will be dropping my service with AT&T as soon as possible because this is ridiculous. A little bit over a week ago on the 28th of December I went into the AT&T store looking for a new phone and to start a new line with. Now I'm a older white male and I wanted to give this young lady the benefit of the doubt but she proved me wrong in every single way. A woman named Lana approached me at first calm and polite but as I was asking more questions I could tell that she was becoming more irate as the time passed. I'm not really good with technology and all these new data plans that AT&T offer because when looking online it is very confusing. She could barely explain to me what I'm paying for with this new line. Also she kept insisting that I started a new line under her DURING THAT SAME DAY. As I was waiting for the explanation she started to make comments about politics that I didn't necessarily agree with. She was very disrespectful and RUDE. Now I do understand that she may be having a bad day and that's fine but as timed passed her attitude towards me and other guest as well was horrible and kept getting worse. Just negative all around the service here is horrible and I never want to shop here again! I will never got to that AT&T Store and never again I want to meet her. Horrible service and horrible store DO NOT GO and if you do go AVOID LANA. I never felt so unwelcomed in my life.
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August 2021 by Sharon Donilon
I had a young girl help me and got excellent service...she was extremely patient and helpful
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May 2021 by Tara Brown
Made a call trying to get some help, was told they were not Apple, which I knew that. The guy didn’t even want to offer to try and help. Their customer service sucks!!!!
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April 2021 by Nick Martin
Rahje and Nastachia both were wonderful!!! I wouldn’t want to deal with anyone else! These guys helped me out tremendously, and provided excellent customer service both days that I’ve been in here :)
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March 2021 by Melanie Ferguson
The 2 young men that helped me, were so nice, Paton was one guy and Haji (I think) was other guy! Very helpful, very kind men! Thanks for helping me guys!!
