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January 2024 by Kaye Hillis
The guys were prompt, knowledgeable and efficient. They are also very pleasant and friendly. I have been doing business with Robert’s Nissan for many years!!
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January 2024 by Anthony C Stewart
I had great experience here with the employees, shop and parts department. I had everything explained to me. They listened when I tell them the things I need and need done.
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January 2024 by Nancy Wolf
Met me as I pulled in, called me by name, & confirmed what I wanted to have done. I waited in sitting room & didn't even finish my coffee when they were done. Very quick in & out, informed what will need to be done next, & cost of future repairs.
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January 2024 by Justin Hickey
The service department team is always a pleasure to work with. My Frontier was taken care of and work was performed professionally. I highly recommend the service team.
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January 2024 by Kim Gagnon
Bought our car at Nissan of Cool springs. We didn’t want to keep that far for service. We brought it to John Roberts and was treated like we bought it there. Thanks!
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January 2024 by Frank Dunlap
Professional and friendly service. Always do a thorough job for me with no pressure to buy other services.
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December 2023 by Margaret Volk
Very friendly. Since my vehicle was an outlander sport & still under warranty, they were limited on what they could & couldn't do. They did the oil change & rotated the tires. They also checked the vehicle over & informed me of an issue i need to have looked into, which i am doing today.
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November 2023 by Jason Curtis
Service dept. was courteous and got us in and out quickly.
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November 2023 by Steffinie Umbarger
They took my vehicle back immediately and came to update me with what was going on every step of the way! Couldn’t have asked for better customer service!
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November 2023 by Joseph Young
Quick and easy new key replacement and programming. Took less than 20 minutes.
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November 2023 by Chris Patterson
very good service all the way around, covered everything we ask for and some extra
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November 2023 by Rachel Perry
The service was impeccable & completed in an extremely timely manner. I would give 10 stars if I could! Thanks, y’all!!Service: Auto battery replacement
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November 2023 by KALgaryhill
My vehicle broke down on US 24, near Manchester, TN with a failed tire. After being towed to the Nissan Center, Mr. Roberts made sure that my vehicle was properly serviced. Even after a full day of workday, the work continued on all 4 tires after work hours to make sure that it was in new condition and ready to continue my long distance journey. Blessings to Mr. Roberts and many thanks to Beech Grove Towing and the Manchester Sheriff's Office.Services: Tires
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November 2023 by Misti Austin
My experience at John Roberts Nissan has always been excellent. I purchased my truck from them in 2020. It was a wonderful, stress free experience. So appreciated since it was the first new vehicle I've ever purchased. And the service department is the best. Due to my job I've had to get services in different locations, but I now go out of my way to make sure I’m able to go to take my truck to them for services. There is no comparison to their dependability and amazing staff.Services: Auto windshield repair
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November 2023 by Ed Reader
I was able to get my car in without an appointment. (Afternoon). I just came back from vacation and had a check engine light on. I knew it wasn’t oil or temp related so luckily I was able to finish my drive home. They ran the diagnostics and advised what the problem was. I gave them the ok and they had my car repaired by the next day. I also asked them to handle a couple of other items since they had the car like cabin filter, wiper blade, check battery.Services: Air & cabin filter replacement
