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August 2023 by Di McGee
They're always prompt and very responsible for their work I've always had a good experience here
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August 2023 by Dianne McGee
They're always prompt and very responsible for their work I've always had a good experience here
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December 2022 by Stephen Lewis
Very unprofessional staff and always going to call you back, but don’t ever call you back. I’ve attempted to speak with someone about recently opened account but it appears that they just want to get you hooked in and then leaving you hanging, waiting on a phone call that they will never return. First Bank, get your act together or you will lose business quickly.
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December 2022 by Gravy Anthony
One of my best experiences with a bank I've been to multiple locations and all seem to run the same ..
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December 2020 by Lisa Masters
Great banking experience
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July 2018 by Tim Campbell
Top Tier Mortgage Department especially Jan Rogers. Customer service and satisfaction is their main goal!
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July 2018 by steve partin
Difficult to pull out of parking lot
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July 2018 by Akhter Malik
Mr akhter Malik maknpur gzb indea
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May 2018 by James Price
Jan is AWESOME! We have been through the house buying process 5 times now and this was BY FAR the smoothest and least complicated! She communicates very well with her clients so you're never in the dark about how things are going. I would & will highly recommend her to anyone!!!
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April 2018 by gangsta pit
It is ALWAY something with this bank. Constantly. I've had them short me money at the drive thru ignore the phone when calling get smart when they do actually answer freeze our cards to be told it was a mistake freeze our account because a bill was trying to go through (the same bill that comes out every month) because "they were worried about fraud" things not post to our account for days and days have to sit at the drive thru in the mornings for over ten minutes after they are supposed to be open because they don't have their stuff ready to go. Since day one I've had issues and quite frankly I am sick of it....
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October 2017 by Tracie Brown
ATM's never work and they will not reimburse the fees you pay at a different ATM. I recently went in and signed a "signature card" so that I would be added onto my husband's savings account....I even made a transaction that day, but a week or so later I called to transfer money they had LOST the paperwork!!! And my personal favorite is getting ignored at the drive-thru window! Even the gentleman that got waited on before me (but pulled up after I did) rolled his window down and asked me "did they forget about you hon?"... We are in the process of moving to a totally different bank.
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August 2017 by Susannah Lance
Came in to cash a check, left with a friendly feeling ! Real sweet teller I had !!
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August 2016 by Smooth Rapids
American City Bank helped Smooth Rapids finance some small business purchases. Great people to work with!
