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March 2024 by Dennis Stephens
Please read reviews. This place is not fit for anyone to stay in. Very broken down . Filthy disgusting, I don't know how this place is legally allowed to operate.
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January 2024 by Neha Zaver
Loved everything about the stay. Staff was very helpful. Room was spacious and clean (which was a must for us) beds were comfy and had 4 pillows on each bed. The location was near a Cracker Barrel and a Mexican place down the street that was very good. Overall I would stay again!Rooms: CleanFood & drinks: yummy food near by.
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December 2023 by Karen Najar
Towels only for one; had to request another set. Towel holder was broken and falling off wall. Toilet didn't flush properly. No continental breakfast as promised. No one in office at checkout. I cut my leg on a metal piece sticking out from the bed. No one in office. Disappointed in this Choice Hotel. Check-in person said she could not credit my points even though I had my member number. Said I needed a card, which I never received.
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September 2023 by George Gardiner
Needs upgrades badly. Stained Carpet, holes in the wall where the towel rack was. Shower well. The lady was very nice. Cracker barrel was next door.
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August 2023 by Shelby Pereny
If I could give 0 stars I would. Drove 11 hours and called in advance to find no one in the hotel at 1am when I showed up to check in. Hotel was completely empty and still charged me for the night that I could never check into. Was standing in the lobby 45 mins calling and ringing the bell and no one ever came to the desk. Called choice and swapped hotels
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July 2023 by sai teja
Rude staff Indian old couple. No maintenance, smoking smell rooms, Roaches everywhere and bedbugs in rooms.I left hotel at midnight after seeing them.Indian people asked for extra money and saying that I brought a roaches to the room
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June 2023 by Melony Skinner
This was the worst place to stay in Manchester, TN. I had to check in through a window because the front desk was closed, and clutter was on the counter and the tables in the entrance and smelled of pesticides. The handle to the door was falling off, the metal to the beds was exposed and rusted, the carpets were nasty, there were used Qtips in the floor, one stained towel and one was cloth. The water dripped constantly in the bathroom and there was no microwave or fridge. I would never recommend this hotel to anyone !! I couldn’t get out of there fast enough and get home and take a shower !
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June 2023 by Gary Clements
Said breakfast,but wasn't available. Will not stop again.
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June 2023 by Tasia
Nice place
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May 2023 by Chris Gee
The room fridge didn't work, they put a curtain on the bed for a blanket but good thing because the air conditioner was broken too. 1 towel in the room and dirty soap left in the sink.
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April 2023 by Deanna Clark
Had room reserved with a jacuzzi. Didnt get that. The room we did get had no fridge, no microwave, no container for ice. We got 1 wascloth, 1 bar of soap. And the shower didnt work. Ice came in walmart sacks, tied up. Very disappointing.
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April 2023 by Hew Tesla
The front desk was really kind but when I got into my room, I went to go take a shower and the soap appeared as if it were in the wrapper still, but when I grabbed it, it was already open and Cleary was used. Behind the door was a used towel hung up on the door as well. It just made me think if the sheets were cleaned and all or just made to "look" clean. I was definitely disappointed with how much I paid for the night when it should have been much cheaper. The pool wasn't open because there isn't enough staff and it says breakfast In the morning but the entire place was closed off and was told due to covid it was closed. But only place I know that even does that anymore. The accommodations are part of the price and should have been reduced based off that fact that there were no accommodations and the room was "used" and not cleaned.
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April 2023 by Christina Cowley
As a driver passing threw, poor customer service, didn't tell me much I had to ask for check out times.. room was horrible holes in the walls, toilet didn't work..
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March 2023 by Baylor Green
CUSTOMER SERVICE IS AWFUL!! We show up at 11:15pm and the door is locked. It says to call a number and ring the doorbell anytime 11pm-6am. Long story short, 5 other people showed up after me and my wife banging on the glass, calling the phone (ringing on the desk and we could all see and hear it). Baby screaming in the car for 45 minutes until some guy walks in looking like he just woke up and starts to check us in. If it was refundable we would’ve left after 5 minutes.Also, ducktaped shower head, leaking bath spout, warped walls
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March 2023 by Boston Green
No one at desks for hours and we rang the bell and called the desk a million times. Rooms honestly aren’t terrible but kinda sketch and it sucked getting in.
