-
January 2024 by Marlon Vanscoy
They take care of Zeus
-
November 2023 by Ashley Kanagie
Don't walk, run from this place. They are only interested in getting your money. Trust me, do you your pet a favor and find a better Vet to take them to. I will never ever be going back here.
-
October 2023 by M E
If I could give this place zero star, I would of. The front desk people are very rude, and they are very money hungry. I scheduled an appointment to have my dogs nails trim and didn't get a confirmation call or text. Well, I called to schedule my dog's vaccination for them they told me I had a broken appt and need to pay a fee before I can schedule which I didn't mind. I ask to speak with the office manager only to be told that she was not in office. How do you go from a $ 15 appt to charge us $ 40. Please ask for fees before any treatment because they will change the price on you and don't even bother boarding your pets with them. Do yourself a favor and do NOT GO THERE. POOR CUSTOMER SERVICE. AFTER TAKING THE TIME TO READ THEIR REVIEWS I UNDERSTAND NOW. DO YOURSELF AND YOUR PETS A FAVOR AND TAKE THEM TO ANOTHER VET THAT CARE.
-
October 2023 by Michael Hoover
ME … thank you for your review …. you missed a confirmed appointment in the morning then were upset when you just walked in in the afternoon and couldn’t be seen …. we made you a new appointment and you missed that one as well without calling …. you take up time others could be seen so yes your were charged an office call …. which a family member paid and another then kept your appointment so at this point i’m not sure what your complaint is …. and we do not have an office manager much less a she office manager …. and Dr Hoover called you back and you did not return my call …. if you have a concern you can call and talk to me instead of an anonymous bad review
-
October 2023 by Amanda Engler
I've brought multiple animals here and I've always had a wonderful experience. I've been to lots of vets who really are money hungry and I've never felt like that here. I appreciate the staff willing to squeeze me in when I have a pet who needs to be seen.
-
September 2023 by Joshua Murphey
I was introduced to Dr Hoover and his team during a time of crisis. Blue Pearl quoted me $6k to help my puppy after she was attacked by a large breed at only 3 months old. Hoover did it for $600 and saved my puppies life. 5 years later I send everyone to him and my puppy is now a full grown healthy loving German Shepherd fluff ball of happiness. I thought I was going to have to put her down. I now live an hour away and I wouldn’t dream of going anywhere else.
-
April 2023 by Buffy Davis Bordenet
Dear friends and fellow dog lovers,It breaks my heart to write this post, but I feel it's important to share my experience and warn others about the lack of care and communication I received from Dr. Hoover at Coffee Veterinary Hospital in Manchester TN.My beloved Blanca has been struggling with a health issue for the past few months, and despite spending close to $1,000 at this vet, I have yet to receive any answers or support from Dr. Hoover. I've begged him to call me and help me understand her condition, but he has ignored my pleas and left me feeling helpless and alone.To make matters worse, he charged me for tests last week that he wants to repeat again, without ever speaking to me once. It's clear to me that he is more interested in taking my money than in providing quality care for my furry family member.If you love your pet as much as I love mine, please heed my warning and go somewhere else. Don't let Dr. Hoover's lack of compassion and communication cause unnecessary stress and financial burden on you and your furry friend.I'm heartbroken that I had to learn this lesson the hard way, but I hope my experience can save others from the same pain and frustration.Please share this post and help spread the word. Our pets deserve the best care possible, and it's up to us to make sure they receive it.
-
January 2023 by Kaylyn Morgan
-Dr. Hoover has been caring for my dogs for around a year now. It’s been a good experience with this vet clinic.I feel like I’m getting great care for them, and I can trust the advice/info he gives me each time.-The staff there has always been very sweet and helpful as well!Highly recommend!
-
January 2023 by Marcia C
He is horrible, would not work my dog in when she was suffering even those I was using him as her vet. Got her into another vet that took care of her for me. Then banned me in the future from his office as well as when trying to adopt another dog from local humane society, he just told them I was banned from his office. He is very unprofessional in my book. He does not know anything about me personally or even if I am a good pet owner. This was all because he got mad at me for trying to do the right thing with a suffering pet that I loved for 13 years.
-
October 2022 by Chrissy Manteau
If you care about your fur baby go elsewhere. Rudest vet & staff I have ever had the displeasure of coming in contact with.
-
September 2022 by Christopher Manteau
Wouldn't clip my dogs nails because they were 5 days late getting their rabies shot. Granted the appointment was already made for the shots, but he claims "gotta protect my staff". All well and good right? Problem is Hoover is on Facebook telling people who need help with their pets "oh just bring them here, we'll help you, even work with payments". Never once asks these people if their pets had their rabies shots.So this guy is totally inconsistent in his "policies". He wanted that $200 RIGHT NOW. Not 5 days from now. Total money grabber. Rude, full of himself, arrogant... do yourself a favor, stay away from this place.
-
February 2022 by Donna Jernigan Palmer
Awesome vets & awesome staff. Could not be more happy with the treatment of our furry girls
-
January 2022 by Kathy Heeb
My dog couldn't walk on her own or hold herself up. Call to see if they could put her down. The girl that answered the phone said to call Monday they would be open. It was 4:35 they close at 5:30. I told them to help and have some compassion. She said to me you won't get appointment that way. Unbelievable.. Never will I take my pets here again never. Called all creatures and they want out of there way to help me and my fur baby. Love these people. Will go there from now on..God bless them all...
-
July 2021 by Cindy Fulmer Kline
Dr. Michael Hoover is very knowledgeable in animal medical care and he and his staff are all very friendly and professional. I highly recommend this clinic!
-
July 2021 by Christine M
Dr.Hoover & staff are incredible! Just moved to TN from NY 8wks ago & had an emergency w/our Argentinian Boa. We got an appt ASAP, Doc & Tech Jessica we’re amazing in caring for her, diagnosing the issue & easing our concerns! We will def be making Coffee Vet Hospital our Lil zoo’s main care office! Maggie & her ReptiParents are so thankful to her new vet!