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January 2024 by Amy Hill
As I pulled into the parking space, the parking block was left with the screws approximately 4.5 inches above the concrete stop block and ripped my bumper off. The worker inside acted like it was my fault. The customer service absolutely is terrible. The rooms also has cockroaches. So I would NOT stay at this place. Right across the street has better service, better staff, and cleaner facility. DO NOT SYAY HERE!!!! The only reason I have gave them one star is because I don't have a choice for negative stars. DO NOT STAY HERE!!!TERRIBLE AND NASTY PLACE!!
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January 2024 by Sandra Schwenke
The room was dirty, no TV, never will stay there again. Asked for extra towels and didn't get any. Beds were awful! No telephone.Rooms: Dirty and nasty. No telephone or tv.
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November 2023 by Anthony Parrish
Clean rooms great value a little dated but overall it a good location and
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November 2023 by Koby 2.0
Disgusting rooms littered with bugs and insects. Stained floors, stained sheets, blood stained mattress, stained (disgusting) comforter. Dead bugs throughout, and a dozen bugs crawling in the shower. Would not ever stay again.Side note..Must be in a 'good' location (sarcasm), because local law enforcement tailed me when I turned into the Ambassador parking lot. Lol
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November 2023 by Brenda Barrett
We stayed here many years ago and it was a really nice place. This time has been a nightmare. The rooms are nasty, roaches everywhere, couldn't sleep because the roaches crawled on us. The tv messed up and the maintenance man was extremely rude. I would give this place a minus 0. Do not stay here. We never will again.Rooms: Nasty, roaches, beds were hard as a rock.Safety: No double locks on the doors. Felt very uneasy about this place.Food & drinks: There was none
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September 2023 by Kim Bishop
There was 2 holes in the wall sheets had holes the bath tub was very old an rusty. Probably not ever gonna stay
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September 2023 by Corina Floyd
Roach Inn is the name this place should be called. The bedsheets were stained. The bedside table had something spilled on it, and roach crawled upon it. There was white powder poured in the corners of the bathroom. The tub was stained and filthy looking. The curtains at the window were torn and tattered. I would not recommend this place to anyone!
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August 2023 by Daniel Bailey
Room 314 has live bed bugs and bed bug staining. Staff was perfect, hotel location perfect.
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August 2023 by Jeff Webb
Flooring in bathroom coming up. Carpet filthy ,holes in sheets, microwave nasty. I've got the pics of everything except holes in sheets. I was exhausted but was only there 4 hours and leftStayed in room 321 . Didn't see any bugs but it smelled awful. Small TV. Ac took forever and was in disrepair.Loud traffic. Tub dirty. Toilet hard to flush. Staff was nice.Rooms: Not clean or well maintainedNoteworthy details: Generally run down
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July 2023 by andrea pandis
If only l can put 0 star, first time my entire life that l haven't slept at all in a hotel/motel ,noise in the room, party across the street ,roaches,dirty towels and beds so dirty everywhere. It's not cheap too so RUNNNNN.Rooms: So freaking filthy, sticky floors,cockroaches everywhere, smells awfulSafety: No double lock,not safe at allFood & drinks: The breakfast is all right.Noteworthy details: RUNNNNN....
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July 2023 by Andy Moon
We have been coming to the ambassador for many years and we stay there during certain events that are local to Is this area.While our house was being remodeled we stayed there for a month.The ambassador has changed ownership within the last year and a 1/2 and they no longer have a continental breakfast, Nor do they even offer coffee in the lobby.It seems to me that they are now opening up their suites to long term rental as it seems as though there are many people that are living there full time.There is a small laundry facility for guests Which includes 4 washers and 3 dryers.The hotel is very old and I'm sure it's hard to upkeep, It is getting more run down every time we go there.It is easy access to I 24 so it's good for a quick cheap stay if you're traveling.Most rooms are wheelchair accessible however the suites Are half upstairs 1/2 on the main floor so you will need a main floor suite if you are in a wheelchair.The suites include a small kitchen a living room and a separate bedroom.
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June 2023 by tanya duggan
HORRIBLE! DONT NOT STAY HERE. We reserved 2 rooms. 320 & 321. Upon checking in the one room had dirty bed sheets on bed and the floors needing vacuum. The other room the shower knob was broken and the toilet had urine and fiecies all over. We called front office who were very nice and they sent housekeeping and maintenance.They fixed the issues 8/10. I then went back in to inspect the rooms further, that is when I found 5 LIVE BED BUGS in room 320 behind the headboard. Absolutely not walked straight out went to office and now currently waiting for my refund. Also while we were waiting in the parking lot we spotted a syringe and cut up straw on the ground.Rooms: Dirty, bed bugs
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June 2023 by Ashton Grams
Terrible experience. Stayed a week with my three sons. They didn't come houseclean the whole week. I had to ask for a vacuum. There were holes in the wall everywhere. Dirty stained mattresses. Cops driving through every hours. No privacy. No breakfast. No coffee. The wifi didn't work. The maintenance guy harassed me the whole time making up lies about my children. Then when I checked out, he threatened to call the cops if I ever came back. Don't worry ambassador horror. We promise we won't be back EVER!
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June 2023 by sarob rob
DO YOU LIKE THE PENETRATING SMELL OF URINE? Black hairs and stains on your towels? What about sheets like look stepped on with work boots, mysterious stains all over the carpeting? Look no further, I have the place for you! This hotel features dirt and grime on all surfaces: mirrors, light switches, even dried urine splashed on the bathroom moulding (impressive!) Natural sunlight illuminates the room through the gap between the main door and the frame, as well as the ratty curtains for an immersive experience between you & the unattended children running barefoot around the parking lot. Luckily, the room key came with safety tips: lock your deadbolt at all times & verify anyone’s identity before answering the door! The free wifi was fast, there were plenty of outlets in the room and a coffee maker. Unfortunately, I did not get to try the free breakfast because I checked out 15 minutes after checking in. Luckily, the front desk had the customer service skills of wet lettuce, so when I said I was checking out because the room was gross & handed over my key—she spared me from having to relive the nightmare by just accepting my key and saying “okay, you’re good” ? I said “thank you” and returned to my car to lock the doors and apply hand sanitizer everywhere on my body. I did not ask for a refund, they can put my $74 (tax included) towards new curtains. You could NOT PAY ME TO STAY THERE! I booked a room in 5 min at the Microtel by Wyndham for $104 (tax included) and it’s like the Waldorf Astoria or Hilton in comparison to this dumpster fire.
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June 2023 by Crystal Michael
This hotel is by far the nastiest hotel I’ve stayed in . The floors not vacuumed , shower not clean . We were told we were not allowed to eat breakfast because we stayed a full week . The tub clogged for 2 days , I do not recommend this hotel to anyone !! The front desk was rude when the washer ate my money , she stated she would not refund it . Just a waste of money to stay here .UPDATE: the room above us is leaking some sort of plumbing in our tub , mildew all around the area as well as the A/c unit . These problems have been reported and not once even looked at it !!!!!! We requested switching rooms which they refused , I will be calling the health dept I guess .Rooms: Filthy , floors not vacuumed, tub dirty and clogged upNoteworthy details: We were told we could not eat breakfast because we were a weekly stay . NOWHERE did it say that when we