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December 2023 by Daniel W. B.
They are fantastic people!!! Hope they read this and know how much we appreciate them. We ran over metal on I24 and had to be towed on our move from FL to MN. They took care of us NO charge and got us back on the road. Can't say thanks enough! Also, thanks to Brian for the tow!!!
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November 2023 by Matthew Mischler
Al White Ford’s service department goes the extra mile to ensure customer satisfaction and they always are polite and and understanding on the phone. I have full confidence that they’re in the business of helping people get the best service for their vehicles. I am happy with how quickly they worked to resolve the issue with my F350. The service advisor ensured that the work that needed to be done was covered under my existing warranty, and their familiarity with the issue prompted them to reach out to the Ford corporation and have other expected issues covered under my warranty. I will continue to place my trust in this service department in the future.
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November 2023 by brenda brown
Brad was our salesman, fantastic. Best care ever. He was on top of everything trying make everything easy for us. We surely did appreciate it . Chris and Mike were so nice to us too . We are satisfied customers coming back.
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November 2023 by Carol Thomison
Easiest, most pleasant experience I have ever had buying a car. I saw it online, emailed the salesman who called back right away, put down a deposit and picked up the next day. All the paperwork was ready when I got there. They had the car clean, filled with gas and even gave me 3 months free of Sirius XM radio until I could get time to transfer my account over. Chris was the best salesman I have ever had the experience of dealing with. The paperwork guy was very knowledgeable also and informed us of other options available to improve our experience. We are planning on buying a truck in a couple years when this one is paid off and I will definitely go back to Al White and have Chris handle the deal again.
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November 2023 by Billy Thomas
Al White motors has the best employees around. We have purchased three vehicles and used their services center. We would recommend them to anyone. They will go that extra mile for you. They are best in this area. Thank you all!
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November 2023 by Christopher Doll
Kudos to AL White Ford Service Center. I was in a real pickle. Truck broke down on way to Nashville on a late Thursday afternoon. Friday morning they jumped on it right away because I was stranded without transportation. Fixed the problem that my local dealer evidently couldn't, + a recall issue they found that they didn't have to do. I greatly appreciate the extra effort they made for my situation. Truck is running as it should. It is the 1st time in about 3 weeks I have been able to drive over 100 miles without an issue.
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November 2023 by Valerie Tidwell
I had a very pleasant experience purchasing my new car with Thomas White. He was very friendly and accommodating with my work schedule. I appreciated him checking on my purchase a few weeks later as well! No regrets!!
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November 2023 by Connie Dawson
We had a problem as we were passing through Manchester with our 2022 Ford F150. We stopped at another dealership up the road and they would not even talk to us. Ricky and his mechanic went beyond the call of duty to take a look and diagnosis the problem. Once diagnosed they fixed it and we were on our way. What awesome guys and they did it all with a helpful, professional attitude. Thank you so much! Jim Vant
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October 2023 by NeonGreen DeathMonkey
They fixed my car up pretty quickly. I called for updates and they were happy to help. I had to get a completely new engine. They made sure to check everything before I got my car back. If I had to come back here I would.
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September 2023 by J gamer
I appreciate this Dealership being human. In these trying times, of maintenance, repairs, costs and trying to stay faithful to my brand. I appreciate a dealership of my brand simply caring. Discussion of cost(s), competence of work and being able to build the trust, as well as, the completion of work being done on my vehicle is number one. Al White FORD has earned my trust, to date and I recommend them.
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September 2023 by Belinda Holman
My experience at Al White is always wonderful. From the time I give my keys to Ritchie or Andy then talk a bit to Mike I know my car will be taken care by the techs. I did not purchase it there and I've changed where it's serviced it at. My confidence is with you 100%. Thank you! Belinda A Holman aka Aunt B
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September 2023 by Michelle Vaughn
They were very helpful. They were able to pull up my records and order the parts needed and got the work done very quickly.
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September 2023 by Kathy Wick
Chris Burton was great! He made my husband and I feel comfortable. Every employee said hello as they walked past. I believe in keeping our purchases in our hometown. Al White Motors will always have our business!
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September 2023 by Bob “I Boiled Water” McKeown
I left a three star review in 2021, based on thier website. It was average and that's what I left because there was nothing special about it.Now, two years later the owner decides to leave a response, which I have taken as being very sarcastic.So, sir or madam, until I feel differently I'll reduce your review to one star. I do hope this feedback is helpful to you.I would like to thank the ownership of AL White for reaching out with an explanation of their reply. It's easy to misinterpret what the inflection of what is being said when it's not a face to face meeting. As such I will reflect their rating appropriately.
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September 2023 by Angie Benton
Best dealership around this area. Salesmen are professional, knowledgeable and a pleasure to work with. The owner is an awesome person as well.I would recommend Al White Ford to all my friends and family.