“Kevin in the Pro Dept is amazing and in my opinion, he is stellar! Went to 5 other Home Depot's and looking for a certain Dewalt tool that each store claimed they had. Not one employee would give me any more than 5 minutes of their time, nor would they look for it. Got to the Madison HDepot and met Kevin. He called around to the other stores, tracked one down, had it shipped to my house via UPS. Took him a few days, but he found it. Not only did he do that work, but he followed up with me afterwards. Amazing customer service!”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”