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August 2024 by brizelda m.
Jim & his employers were great, such nice working men, conducted and fixed everything on my car quick! Thanks jim !
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August 2024 by Deme Gee
Guys, i 've had terrible experience with this shop! He's over priced & do not fix the issue ! He will fix parts thats NOT broken and NEVER the issue you need ! Im so livid because i trusted them again & was let down for the 2nd time. I'll never let them touch another car of ours
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August 2024 by james barnes
Quick and to the point. Great service done fast and back on the road
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July 2024 by Donsleray Braden
This place was ever nice and helpful if you need any car service done there are the really nice , and helpful they fix your car and order the parts. Come see them in Madison .
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July 2024 by Atalie Gomez
Very reasonable prices, and even came on his day off to let me get items from my car!! Come see Jim!
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June 2024 by Drico Cash
TOTAL RIP OFF
LISTEN PLEASE IF YOU WANT TO GIVE YOUR HARD EARNED ANYWAY WITH THE JOB NOT COMPLETED THEN THIS IS TOUR GO TO SPOT
If I could've gave this place -1 star I definitely would. Dropped my son’s car off because of the vehicle stalling on acceleration. Vehicle would drive fine until you wanted to pass a vehicle then the vehicle would stall. Let off the accelerator and then your good. Madison Muffler diagnosed the vehicle and stated cat converter codes (P0430 & P0420) & Knock sensor code (P0327). I declined the cat converter replacements and approved the Knock sensor $598. Just wanted the vehicle to stop stalling. I also asked will the manifold gasket be replaced as well cause it’s 2 different ways to replace the knock sensor. They were clueless (red flag #1) A couple days later I got a message stating the vehicle is ready. Sent my son to retrieve the vehicle. Same issue. Also with no gas. No biggie on the gas. I contacted Madison Muffler and stated that the vehicle has the same symptoms. I was told to return the vehicle. I returned the vehicle couple weeks later about the issue. Welp I’m contacted stating I can have the vehicle fixed for an additional $550. Now the throttle body needing replaced ??? So I’m explaining that I paid to have this issue resolved and the vehicle was misdiagnosed. The person went on about how we fixed the knock sensor. And we did the work. And the knock sensor code hasn’t came back. And also the car stalling because of the cat converters ??? I’m responding that the cats are not clogged so that’s not the issue. You stated the throttle body and it wasn’t diagnosed properly. I kept trying to explain that I paid for the vehicle to stop stalling so why am I liable to pay again when the initial inspection was misdiagnosed. After going back and forth about who’s right or wrong I just realized that this shop is Janky. I’ve been in the Technician world the majority of my life Being an Assistant Service Manager for a Corperate Car Lot and this is not how you conduct business. If my shop misdiagnosed a problem on a customers car I would definitely split the bill or take care of the bill. Once again I was informed we did what u approved (knock sensor) but I’m trying to explain the job wasn’t fixed. PLEASE BE AWARE OF THIS PLACE. THEIR A RIP OFF. THEY TAKE YOUR MONEY. I WOULDN'T RECOMMEND THIS PLACE OF BUSINESS TO ANYBODY.
And please don’t respond by saying your records don’t indicate that my vehicle hasn’t been there cause I would love to post our conversations.
I only asked for you to make it right
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June 2024 by Jeremiah Sweatt
Good prices and very good Customer service
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April 2024 by Lewis Ortiz
Excellent work good price
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April 2024 by Lea Hamil
Great help with brake trouble. My brakes were making noise, and our mechanic found they only needed to be cleaned. No rip off.
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March 2024 by James Joseph
Definitely would recommend. These guys try to help any way they can. Was much appreciated.
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March 2024 by Ryan Jones
Very efficient, kind, and well priced. Thank you Jim and Team.
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March 2024 by Je'Rald Hereford
I will never deal with this company. When I brought my vehicle in to get the oil pan replaced, my engine was not ticking, but when I went to pick it up, it had a severe tick, and shortly after it threw a rod.
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February 2024 by Robert Childs
Do not go to this placeDo not go to this placeThey will rip you off..there work is terrible..ur car will need more work..they say warranty but they can't even spell warranty ..
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February 2024 by Blossom Mendez
Great service and fast!
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February 2024 by Shannon Seagraves
Went there on a crunch to get my interlock box serviced and the gentleman told me didn't have time well that's a state requirement for some folks and You downright refuse and that's poor service Hope you have a blessed day
