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“Today when I went to the 5/3 bank, I met the beautiful girl I met last time again. Her name is Wendy Martinez. She very patiently helped me check a deduction on my account. This is the second time I got her help. Because my English is not good, she used a telephone translator to communicate with me. Thank her for giving me the best service!!!”
“I had an exceptional experience working with Marcus at Truist. When a check was stolen from my mailbox, he went above and beyond to help me resolve the issue. From the start, Marcus was attentive, quickly grasping the situation and explaining every step of the process in a way that made me feel reassured and informed. He worked to get the fraudulent activity resolved as swiftly as possible, keeping me updated and following up to make sure everything was handled. Marcus’s dedication, professionalism, and genuine care for his clients are truly commendable. If you need someone who takes your concerns seriously and is willing to go the extra mile, I highly recommend reaching out to Marcus!”
10AM - 4PM
969 Gallatin Pike S, Madison
Banks
“OMG I receive the best customer service this weekend at Bank of America from Banker Specialist Isamary Cantero Perez and all my questions were answered and we solved my small dilemma. Thank you so much Mrs Perez! She was so kind to me and if you are looking to open a personal or business account I recommend you go see Isamary Cantero Perez at BOA in Madison TN!”
“Today I was in this location without the appointment.
And I get the best Customer service ever with the lady Paula she help me to register my business with the merchant with customer support on the phone 2 hours with guy Robert, Paula absolutely very professional thank you again ?”
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“I had a great experience with Phillip. He is very informative, quick to find information, and was very patient. I highly recommend using Chase as well. So far it has been very simple and the app is even more simple. 5 stars for Chase, 10 stars for Phillip.”