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“Extremely knowledgeable and friendly folks! Large selection of machines, products and accessories. My wife purchased a brother 6 head embroidery machine and had some questions after some time went by. She was given a private lesson to answer all her questions and shown tricks that made her projects so much easier. It’s honestly difficult to find service this good!”
“These are the wonderful people I've ever met they treat me with respect they treat me with honor they even help me go through some hard times I respect these men I respect their opinion they always offering me good deals chip is a wonderful man to talk to you Brooke is a wonderful person to talk to they always concerned about my health and I love that about them thank you ColorTyme”
“I went to the Dickerson Road location this past Sunday at 10:00 am to purchase a large amount of siding, and was completely ignored. The store lumber section was a wreck, the people rude and too busy texting on there phones. After about three pages for help to the dept and 30 min. I left and drove to the Madison store where I was greeted and helped as soon as I walked into the lumber area. There were four people in total that helped me get the material pulled , checked out and assisted me loading the multiple box's of 12 foot siding onto my trailer. So the " WAY TO GO ! " goes out to the Madison crew. Dickerson Road store lost $1100.00 sale that day.”
“Awesome customer service. I needed a replacement charger for my laptop. Didn't have any idea what to buy for DC 12 v, 2 Amp. I brought it to the store & they made sure the one they Recommended works perfect. I'll definitely come here in the future. I had went to Best Buy first & they didn't help at all!These guys made sure I got the correct charger.”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”
“I will say that Tina is absolutely an amazing Sales lady. She answered all of our questions thoroughly. The only issues we did have is delivery. I do think that this store should hire more people to deliver furniture. I also realize how hard it is to find good people that want to work. My furniture was to be delivered on Friday, well Friday rolls around and they told me it wasn't going to be delivered. We made such a fuss about getting it delivered because we had 5 kids sitting on the floor. They did bring a driver out and he was amazing. However, my husband and teenage son had to help him bring everything in. Again, I get it. People don't want to work. Was a good experience overall though. Just please hire more help.”
“Went to Bedt Buy to help my mom price a TV , for my nephew. An also love to walk around why she paid for her purchase an found a scanner that prints out photo off ur phone, which she also brought.. But what really caught my eye was a Star Wars R2-D2 Lego floor model that really caught my eye, wanted it to put together but was not able to purchase it. Maybe next time.”
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“Very very happy. He is very honest! Fixes are not expensive either. I'll take the 45 minute drive here rather than somewhere closer. Cause I know it's a good busniness. Very knowledgable too.”