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September 2024 by Kim Garner
Dr Becky and Dr Webb are both caring compassionate people who take time to any questions and concerns you have as a pet and horse owner. It is easy to get appointments and the staff and doctors are very responsive. It is a wonderful facility
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September 2024 by briana lindquist
Dr Cindy has been so great with our Ridgeback. She came highly recommended and we couldn’t be happier!
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August 2024 by Saty SaysNO
Countryside has been absolutely amazing to us through the entirety of our ordeal involving the removal of a large cancerous mass from my cat’s chest. They treated her well, kept us informed and provided all of the options that were available to us, and responded promptly to any questions or concerns that we raised both in and out of appointments, all while offering services at one of the most affordable rates that I’ve encountered throughout a lifetime of pet ownership.
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August 2024 by Krista Malone
Very caring. They've seen my animals twice now, I plan on going back when I need to.
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July 2024 by Travis Hughes
Countryside is the best. Dr. Webb was wonderful and called me three times a day. Thank you all so much for taking care of my baby.
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June 2024 by Tony Clark
Dr. Cindy Backus is the best! She is so caring and compassionate. She has taken care of our dogs for over 28 years and we wouldn’t go anywhere else!
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May 2024 by Liam Colwell
Our pets deserve better don’t bring your pets here they’re absolutely horrible they don’t even let you in with your pets my dog hasn’t been the same since!
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May 2024 by Kitty Kat
!!!NEVER BRING YOUR CATS HERE!!! I brought my three gorgeous baby girls here. Two for a shot and to be spayed. And one for her yearly checkup. I thought all was normal until I showed up and they said I couldn’t come in with my babies. I don’t know about you! But my cats are my children! My family! And I’m not allowed to go in with them. Ridiculous. Covid is over guys.
Anyways the worst part is my two girls that got spayed came out terrified and looked like not only did they remove their ovaries it looked like they were missing kidneys as well, with how thin they looked. And my other girl came out same day absolutely terrified. My little girl loved going on vet visits before hand at tri county in sevierville. But the second I brought her to another vet after this one she flipped!!! Started screaming, crying, hissing, growling! Never have I ever seen her behave that way. These people are aggressive with pets and shouldn’t have the right to take care of cats. Do everyone a favor and stick to the horses. Me and my babies will never be there ever again.
Also stole my cats collar tf!!!
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May 2024 by Tonya
I have been using them for eight years and couldn’t ask for a better vet!
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April 2024 by Jennifer Simerly
I hate leaving this rating because I have used this vet for over 15 years and loved every interaction that we have ever had with them so by no means will I bash them and say they are horrible.
What I will say is that I have a dog with SEVERE car anxiety..so if you know, you know. This morning I pulled into my normal spot “3” about 20 minutes early to Mollys nail appointment and realized that in the midst of me dreading this car ride to the vet, I had left my phone at the house. I panicked a little because you never know what’s going on with other peoples animals and I knew I had to grab someone to let them know I was there, but everyone was either carrying a dog or speaking to another customer. The last thing I wanted to do was to interrupt something serious to let them know I was just there for a nail trim.
I did get up enough courage to grab someone though and then sat back down in the car. And I continued to sit in that same position during and up to 15 minutes after Mollys scheduled appointment with no word from anyone. Now I’m thinking, ok that employee might have just forgotten to let them know I was there and even if that had been the case I’m ok with that. I didn’t mind waiting but I would have liked someone to at least come out to me a say “hey I heard you left your phone but, I just wanted to let you know that we do have you checked in and we’ll get to you when we can” or “hey, we’re a little behind right now but we’ll be right with you. I didn’t want you to think that we didn’t know you were here because you don’t have your phone.”
SOMETHING…ANYTHING but no one did and that’s exactly how I felt. I felt so helpless and I was so disappointed that I had just put myself and my terrified dog through all of this, that we just headed back to the house. I’m sad how this one incident has effected me in a way that I’ll be looking for a new vet. I was not going to stay there and try to calm her down if I didn’t even know for sure that she was checked in to be seen. In the time I had waited… 3 cars had come in gone beside me in lane 4. Would you not think you were overlooked and no one cared? Horrible experience.
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March 2024 by Jackie Stanley
I just can't say enough good about the folks at Countryside. Becky is absolutely just the best large animal vet I have ever dealt with . Thank you for all you do for us .
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February 2024 by Lynn Hudson
Dr Monica and her staff were wonderful, during my vacation in Louisville, my pet (Mr. Cotton) got ill, I took him to the clinic, and they were quick in diagnosing him, everyone was very personal and professional. I would recommend Dr. Monica’s clinic.
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January 2024 by Crystal Burnes
Countryside and Dr. Webb graciously accommodated us as we needed end of life care. They came at the recommendation of two different neighbors, and I'm so glad I listened and reached out. My sweet Sam wasn't even a patient with Countryside, yet their staff welcomed us with open arms and grace. They made a very heartbreaking day a little brighter. I cannot recommend them enough. They've certainly earned my business.
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January 2024 by Vanessa Mallia
Monica is amazing as are all the staff at Countryside!
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January 2024 by Ann D.
dr monica is the best vet you can have for your fur babies. she treats them as if they are part of her family.
