-
April 2024 by Shelly Renae Adams
I think y'all are awesome, you have definitely helped me out when I needed it! You're doing a great job. Thank you.
-
January 2024 by Tammy Lowe
It's always so easy and nice to get the items I really need for my house. Absolutely love the staff.
-
January 2024 by Wes Sullivan
They were wonderful, fast easy service.
-
January 2024 by Christie Haley
Update from my initial review:::After several weeks of doing business with this very unprofessional company, my daughter decided to let them have their tv back. They had begun texting her very crude things from their personal phones that were hardly understandable due to the bad grammar. She wasn’t even late and they were calling asking for money. Her payment was $29/week and they were texting her asking for $91. That is unacceptable. She asked them yo pick the tv up which is big. 75’. First one man shows up alone with no tools. Then he came back with 2 other men to help. My home is ly place where manners are used so I was very shocked when they stood in my daughters room belching outloud, Then to top it off they were throwing screws at each other in my kitchen while walking through the house. One of which went down my vent. I would never suggest this place to anyone Ever. And will continue to share this unprofessional experience with everyone.First let me say I gave one star only because I had to. I am not a customer however, my daughter is. And she is an on time paying customer. Maybe a day or two late but has never gone over one week. When my daughter set her acct up she used me as a reference in case they needed to contact her. Last week she was not even a full day behind so they decided to call me. I was on lunch break with my boss in the car; let me add I am a business professional in the ministry field. Everyone in my company are all professional business men/women and nothing against these rental companies but I would never do business with any of them due to the high interest rates. I answered on Bluetooth because I never have a call that I wouldnt let anyone else hear. The caller stated that she was with rent one and this call was about my overdue payment. I told her she must hav me confused because I do not have an account there. She stated my name which I confirmed. And then went on saying yes I have an account and yes it is behind and how would I like to pay. Keep in mind my BOSS whom I’m wanting to get a promotion from heard all of this. She was astounded. I was being as professional as possible. It went back and forth with me saying I am not able to talk about this at the time, that I would call back. To say I was embarrassed is an understatement. After we got back to the office I called them back. The call was one of the most awful calls I’ve ever had in my life. They were yelling and cursing at me then hung up saying “when you learn how to f^*,ing shut up and listen that I could call them back. I immediately called corporate. I had hoped that would fix the issue but a few days later they started calling my daughter and being very rude AGAIN, I could understand if she was weeks behind but it was 2 days. She’s 21 and learning about life and credit etc. I will always share this experience with anyone I ever hear speaking about this store because the outright disrespect and rudeness should not have to be tolerated by anyone, no matter if they’re a few days or a few months late. Very horrible customer service!!!
-
December 2023 by Kim Smith
Fast friendly and great to work with payment plans are easy and flexible I high recommend them to anyone who is on a budget
-
December 2023 by Kathi Peacock
Rent one is always there when we needed them and they have an amazing staff.
-
December 2023 by Jj Wilson
Brandi and Natalie are the best people for the job. Great prices. Great customer service. I have been with Rent One for 10 years and very satisfied. Keep up the great work.
-
December 2023 by Penny Ables
U r not only very good business ppl u r the most amazing ppl i have ever met in a long time i love u guys u my ppl thnk u always u guys go way far beyond what u r required to do
-
November 2023 by Dasha Snipes
Service Was Quick & Workers are GREAT! Thank you so much to Ms. Brandi that Helps Me Out 95% of the time & does an outstanding job every single time. She helps me out & make sure I get What I Want, She’s Also Very Understanding! Their whole team at rent one are the sweetest & I never have any problems with any of them
-
November 2023 by Tina Fennessee
Natalie is the GOAT...THANK YOU Love❤️
-
October 2023 by Matt Haynes
Been dealing with the store manger at the Lexington tn location for years her name is Natalie she was the sales person who helped me the very first time I ever rented from rent one back at the Jackson tn location long before she was ever a manger an as long as I informed her on what ever situation I might be going threw at the time she would always go out of her way to do anything she possible could to help me would recommend anyone to do go do business with her an her team she has always been extremely nice,respectful, courteous and helpful to me
-
August 2023 by Jana Carrington
I've had nothing but the best service, and always a speedy delivery. Delivery men are very nice and helpful! And the customer service is top tier!
-
August 2023 by Staffon Thomas
This store is the best and they make u feel wanted an loved as a customer so anytime u need to rent or buy this rent one in Lexington TN is the place to go
-
January 2023 by Keah Houston
They have new staff than I had when I them used before and they r so friendly and professional! They made my Christmas happen for my kids this year n grateful they swapped some people around and got some new people that are respectful!
-
December 2022 by Haley Lance
The only place I will go for rent to own furniture. They always have deals and they all have great personalities. Natalie, Leon, and Deena always make me feel welcome and are always so friendly. And always fit my deliveries into their busy schedules days before they have good openings.