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January 2024 by alan handley
Outstanding customer service
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November 2023 by Billy Franklin
I really like these people they will treat you right.
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September 2023 by Sarah Catherine Paschal
You can definitely tell they are an honest, family run company. I have so much trouble finding a good auto shop for my car where I can take my toddler and it doesn’t feel like a burden, and where I don’t feel like I’m being taken advantage of because obviously I know nothing about cars.I was so happy with the service here and felt well taken care of! Will definitely be coming back for all of my mechanic needs! 10/10 recommend.Service: Brakes
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August 2023 by derrick knowles
Friendly staff great service good prices
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May 2023 by Liz Brockway
This is the place to get your car fixed- make sure you get Scott Burford as your mechanic- he will make sure your car is done right?
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May 2023 by robin ellison
Great service and a pleasure to work with.
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March 2023 by Carrie Oldner
Did have what I was after. But good workers.
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March 2023 by Danyika Gilbert
Very friendly service
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January 2023 by Hannah Edminster
Can’t say enough about this place and the owner/staff. My car broke down while in the middle of a trip. I took it there around 10 am and the owner and his staff worked until 3 pm with no breaks until it was fixed. He was extremely willing to help and checked on me multiple times, offering me food and water while I waited. His front desk worker (who I think was his daughter) was just as kind and checked on me multiple times while I was there. There was also a pretty pup there to keep me company until my car was finished. One of his staff members even took it upon himself without me having to ask to call a previous shop I had taken it to to get money taken off of my bill for parts under warranty. Overall 10/10 experience, if I lived closer I wouldn’t ever take my car anywhere else.Services: Tires
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November 2022 by Josh Griffith
Had a power window quit working. I found Downtown Auto on maps. (newish to the area) Turns out these folks bought that business some time back, including their phone number. I made an appointment for Thursday. Dropped off my truck on Wednesday after work (at the old Downtown Auto shop). Friday I call for an update on my lunch break and, of course, they haven't seen my truck.Once we sorted through the confusion, they went and GOT MY TRUCK FROM ACROSS TOWN FOR ME. This is EOD Friday.Having missed my scheduled appointment, they still had it fixed before noon on Monday.Everything about this was no fun at all. But the folks at Complete Automotive went above and beyond.This will be where I bring my vehicle until I either move or die.Big thank you to everyone at Complete Automotive.
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August 2022 by will peters
The staff is friendly and good to work with and they make you feel welcome.
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July 2022 by Iris R Ramos Chittams
I was referred by a friend upon hearing the issue I was having with my car. Called Jason Alexander who immediately informed me to come in. Within minutes of arriving at the center they were able to determine the problem. I have never been more grateful for the honesty, efficiency and professionalism I received from Jason and his coworker. I live in Jackson and I will travel to Lexington from now on to service my car here. Thank youService: Air conditioning
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June 2022 by Paula Phillips
Nice people. Good prices. Good work.
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May 2022 by Justin Time (Melkizidor)
05.2022I went in for a flat patch and a rotation. Took about 15 mins.Very good.
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March 2022 by Evan Ozier
Had a transmission go out and Complete Automotive worked with my warranty company and got a brand new transmission installed in a timely manner. Highly recommend
