Great sales experience, the service dept needs ALOT of work. No return calls even when it's promised. Been trying to get a repair done since June. I would not recommend this place due to service after the sale, even though I like the sales staff.
May 2022
We purchased a used car from Lenoir City Ford and it had a few issues. While they didn't have to address these issues on a used car, Charlie took great care of us and went well beyond the call of duty. We appreciate the customer service and him going the extra mile for us!
