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August 2021 by Jess C.
I was skeptical to call when I read the reviews. We're not from town (traveling through) and we needed to get some tick medicine after one hike in another state showed us we weren't in San Diego anymore . The other two vets we called couldn't get us in without seeing us prior and it would be days. We couldn't wait. I called this clinic and they were able to provide, thank you so much! Our furbabies will be so much more comfortable now!
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June 2020 by Anonymous 1.
Wow. I'm so so happy with their team members! They were so friendly to me and my family. The Dr was very very nice and good to us with our dog, the front desk people were great people. 1000000000/10
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April 2019 by Ashley H.
My Mother In Law took our beloved Apollo into this clinic two months ago for surgery on his ACL, after months of them overmedicating him and constantly prescribing him antibiotics and giving my MIL the go around, just like they did me and Jordan, Apollo passed away this morning. This clinic only wants your money! They want to keep your animals sick so they can keep racking in the dough. To my friends and family in Loudon County, DO NOT TAKE YOUR PET HERE. We ended up having to take Lester to another Vet last year to actually fix his wounds thoroughly for a MUCH more reasonable price. This clinic deserves a lawsuit. If you value your animal's life, do not let these Vets see your pet. We recommend Sweetwater Veterinary Clinic. Their veterinarian there is so sweet and actually cares about your pet.
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December 2018 by Ben V.
Anna wasted our time stringing us along for days, "Losing" paperwork, sending us (a family of 6) to the animal shelter whom she claimed had our paperwork only to have them tell us they had no idea who she was or what she was talking about. Interesting "preapproval" process made little sense when it came down to adoption. When we returned she came up with a slew of excuses and was very disrespectful. Very unprofessional service. Unfortunate for such a good cause. Hopefully whomever is running the clinic will find friendlier and honest staff.
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September 2017 by Scott Jessie R.
I would rate this a NEGATIVE if at all possible. We were new to the area, brought our dog in for boarding and grooming. When we picked him up, I paid and we carried him to the car, there we noticed he was bleeding. he had been cut seven seperate times on his belly. We took him back in and showed them, the tech took him back to the vet who put stitches in him (but we never saw the vet or spoke with the vet, the vet nor anyone else did not even come out to apologize for the incident) We were told to put this medicine on him and bring him back in a week and not to let him lick the cuts. They never offered to refund my money for the grooming job, I had to request that i get reimbursed because no one should ever have to pay to have their dog cut! I was eventually reimbursed the next day when the office manager was back in. The groomer called and said it must have been the apprentice which did the grooming and cut my dog, she did remember seeing one spot which was cut, but of course they did not document this anywhere in his records... This place is absolutely TERRIBLE! My dog has been groomed every 4-6 weeks for 4 years and at three seperate locations, no one has ever cut him except for this place.... Service is poor, front desk attendees were very rude, Service performed on my dog was worse than poor, nothing good to say of this place. DO NOT Take your fur baby here!!
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October 2016 by Paula H.
I would highly recommend Animal Medical Clinic to take care of your fur babies. We have two and have only received excellent care. We have had a couple of emergency visits and Dr O'Brien has came in immediately to assist us. She is compassionate and understands a fur baby parent gets upset and she tends to their needs too. One night she even kept my Peyton at her house too keep an eye on him. I was so worried about him being at the clinic over night. Thank goodness for a clinic like this in our small town.
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September 2016 by Lori W.
I do not recommend this clinic to anyone. Let me start off by saying I made an appointment for all three of my furbabies to go in and get their nails trimmed and get updated on all their shots, Kodiak, my Siberian husky, has to be lightly sedated because he freaks out when you try to cut them. Ok. Dropped them off at 8am. They told me they'd call me when they were done with them. I went to Pigeon Forge for the day because my boys could pick them up as we was told it only take a couple hours to do it. Ok. I ended up getting a call from my boys @3:00 saying they haven't been done yet and that I had to leave pigeon forge to pick them up...my sons had to be at work @4:00pm...what??? WHY is it taking so long here to cut bails and give shots??? I had an appointment. I immediately got in my car and got to this place, keeping in mind that's a 45 minute drive from where I'm at- I arrived and was not very happy with them at all. I asked them what was going on. They were busy. Well, I had an appointment with them here. People were waiting in the lobby area waiting for their furbabies. It was a mess. To top it all off, got home and the puppies nails were "ticking" on the hardwood floors. Hmmmmm. Called back up there the next day. Talked to the vet herself. She just got back from vacation. She had NO RECORD that Kodiak was under an anesthetic for his nails. WHAT??? So, I paid for that and it wasn't done. She told me to bring them all back in and they would cut their nails for free. NO. They are NOT going back in here. I paid $596.00 for nails to be cut, one to be knocked out while getting that done and all their shots, and to tell me it wasn't done?? I don't trust them. I'm still waiting for my care credit card to be credited the amount I paid for my furbabie to be put under anesthesia and nail trims that werent done. Would NOT recommend at all-
