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June 2023 by Jimmy M
Ashlee at this branch and the tellers are amazing and totally killer! Having moved from out of state there has been quite a few kerfuffles with transferring funds from a credit union in CT to here at no fault of theirs. They’ve worked with us every step of the way and been trying to make things as smooth as possible without a hitch. I’d recommend this branch to anyone hands down.
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January 2023 by Stan R.
Went into open a CD, been with the bank for over twenty yearsThe first girl told me she couldn't help, so see him.I went to him and he said see this other girl.This girl informed me that everyone was busy so sit and wait.While I was waiting this girl and the first sat and drank their cokes and chitchatted about nothing. Everyone could hear them talking about life.After 15 mins I walked out.I will now find an entirely different bank and close out all my accounts.I am also displeased with their banking online. They are so far behind time compared to US Bank and First Horizon.
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November 2022 by Danny
The office Vice President Amanda is the worst bank employee ever had to deal with. She will misinform you and then if you confront her about the lie she will tell you to your face to take your business somewhere else. I start to see a trend here with this bank. High ranking employees like managers and Vps of branches don't really appreciate their costumers at Wilson Bank. Don't do business with them they only care about your money. They forget that without our money they wouldn't have a job or a bank.
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October 2022 by Patti Watts
I love the Castle Heights Ave Branch! Amanda and her crew are always on top of things, fast and efficient!!
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October 2022 by Michelle Watson
Always helpful and very courteous. Polite, well mannered.
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December 2021 by Brookelyn Z.
I've been banking with Wilson's for years. I haven't met any problems until I met Amber at the Lebanon location. Every time over the few occasions I would visit every few months, Amber possessed terribly rude customer service skills and never truly helped me. I would have to seek guidance from the other employees I knew were experienced. However, now I've only been able to deal with Amber and I don't like being rude but let's just say she is the one and only reason I'm leaving Wilson's. I would advise to avoid the location she works at because you won't get the help you're looking for.
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September 2021 by Melissa Lisa Anderson
I absolutely love these Ladies, they go far and beyond help you anyway possible, always professional very kind. No matter what I need their there. I highly recommend banking here this location.
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February 2021 by Cristi watjen
I’ve banked with WBT for about 5 years now,I love the no fee checking account and ive never had any problems with this bank at all,staff is always friendly and helpful
