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February 2024 by Xlaudio
Nice Walgreens. Was super busy and still was in and out quick!
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November 2023 by Gloria Denny
Always friendly service
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September 2023 by ERIC KINSLOW
Absolutely the worst piss poor customer service in all the Walgreens I have ever felt with, Amy the Pharmacist is the worst.
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August 2023 by Misty Thomas
This is the worst pharmacy in lebanon. Never have prescriptions in stock always have to order. Then takes multiple days to come in. The staff is unwilling to call other walgreens just to see if they have the medications in stock. Terrible customer service.
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February 2023 by Joseph Clark
By far the worst pharmacy in Lebanon! Very lazy, very rude, and very unprofessional! Already switched pharmacies. If you are looking for a good pharmacy this one isn’t it! Go out of your way before going to this pharmacy! You’ll regret it if you use this pharmacy!
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February 2023 by karen morton
S. Cumberland location: Had antibiotics to pick up 2/5 and they had a sign out saying No Pharmacist from at least 6pm until I stopped trying at 9:30pm.
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November 2022 by T S
This Walgreens appears to be newer and has a large volume of items, but the service is 1 star. I went to the pharmacy (as instructed by my physician) with an RX for a wrist brace. I was told I needed to go to a place called home medical something. As I walked away I passed a large volume of wrist braces on display. I thought I would just go to Walmart across the street. On my way out I went to check out some boxes of cold medicine I had grabbed. There was one customer checking out in front of me. 2 of her items wouldn't scan. The cashier called the manager over and the customer ended up going back to get another of the same item to see if it scanned. At this point more people are lining up behind me. The second item doesn't scan and the cashier calls the manager again, who doesn't help or open another register. She kept saying that the items were new and weren't in the system yet? I had spent almost 20 minutes at this place standing in 2 lines accomplishing nothing so I left my basket at the register. If you have nothing else to do at all, take your chances, otherwise skip this place.
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October 2022 by Chris Klytta
This pharmacy is absolutely atrocious. I was unaware that for testing you’d need to use a vehicle and come through the drive through. Amanda was absolutely rude and inconsiderate. I understood that I was unable to do testing in store and wanted to wait for my ride who was already en route. Amanda demanded that I could not be in the store and basically kicked me out. If she was truly that concerned about catching Covid, she should’ve worn her mask properly. I got into a car and came through the drive through. I was able to get my testing kit and Amanda was terse in telling me instructions. Although I had to ask her again for instructions because I am partially deaf. Her response to that was “You weren’t listening to me?” She was also very rude to my girlfriend who was driving me. I’m pretty sure my test results were not accurate because of this reason. I was unaware of what to do and Amanda was literally the worst person to ask for help. Amanda needs to seek out another career field because this one is definitely not for her.
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September 2022 by Aundrey Jackson
Pharmacy is totally rude!! Had me drive around to service other people who were behind me cause apparently the computers were acting up only for me to drive around and receive a closed for lunch sign slapped in the window by the time I got back to the window after the other cars were serviced. Went inside to see if they could just transfer prescriptions and worker by the name of Kristi was EXTREMELY rude because she was busy trying to go to break apparently. This was totally unacceptable and her attitude was far from professional for her to be working with the public.
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August 2022 by Harrison Norton
Pharmacies a joke. Probably better to just go without than dealing with these people
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March 2022 by Kenneth Marcum
I went to the Lebanon location on South Cumberland St today. They had a electric surge their lights went out for a minute in the store and the POS went down. Shift lead Alana was very unprofessional there was no intergerity or professionalism. I was disrespected by her plus cashier need to be some corrective action for them two. They acting like they didn’t half to get on the phone and try to get their system back up to take care of their customers. They decided to stand around in a group of three and do nothing. Very sad the customer service has went downhill for employees and management at this location.
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March 2022 by C K
This pharmacy is absolutely atrocious. I was unaware that for testing you’d need to use a vehicle and come through the drive through. Amanda was absolutely rude and inconsiderate. I understood that I was unable to do testing in store and wanted to wait for my ride who was already en route. Amanda demanded that I could not be in the store and basically kicked me out. If she was truly that concerned about catching Covid, she should’ve worn her mask properly. I got into a car and came through the drive through. I was able to get my testing kit and Amanda was terse in telling me instructions. Although I had to ask her again for instructions because I am partially deaf. Her response to that was “You weren’t listening to me?” She was also very rude to my girlfriend who was driving me. I’m pretty sure my test results were not accurate because of this reason. I was unaware of what to do and Amanda was literally the worst person to ask for help. Amanda needs to seek out another career field because this one is definitely not for her.
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December 2021 by Melissa Lacks
I wanted to update a review and compliment a pharmacy employee named Jessica. I have had bad experiences with other employees who talked to me as if I’m an addict and made me feel bad for trying to fill my monthly pain meds. I have degenerative discs, bulging disc, stenosis, in my neck and lumbar spine, as a former surgical tech who has specialized in spine surgery I’m certainly putting this surgery off as long as possible! My muscle relaxer and pain med makes daily living and the ability to work and do simple tasks at home tolerable. Not everyone on pain pills is an addict or criminal. Jessica treats me with respect and gives excellent customer care. I wish all the staff as professional and kind as her.
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November 2021 by rosemary kubit
I hate this pharmacy. They never have enough staff, and the wait time is horrible. I pick up the prescriptions for my boyfriend. I left after 10 minutes waiting in line.
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October 2021 by Melissa Myers
I wanted to update a review and compliment a pharmacy employee named Jessica. I have had bad experiences with other employees who talked to me as if I’m an addict and made me feel bad for trying to fill my monthly pain meds. I have degenerative discs, bulging disc, stenosis, in my neck and lumbar spine, as a former surgical tech who has specialized in spine surgery I’m certainly putting this surgery off as long as possible! My muscle relaxer and pain med makes daily living and the ability to work and do simple tasks at home tolerable. Not everyone on pain pills is an addict or criminal. Jessica treats me with respect and gives excellent customer care. I wish all the staff as professional and kind as her.