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April 2024 by Courtney Blachowski
Always a good experience here. And I usually find good coupons online for their services. Use Google for the coupons not the actual location on their website.
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March 2024 by Chad Real
A very good place to get oil changed
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March 2024 by Sjw Rideon88
Fast friendly reliable
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February 2024 by Tammy Georges
TJ is so nice & friendly! His attention to detail is fantastic!
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February 2024 by jay white
Lily was extremely helpful, professional, and her pit tech found an issue from a previous service (at a different location) and advised me of the situation, which saved me a huge headache if the part had failed at a later date. 6/5 stars!
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February 2024 by Ashley Mattox
Tabitha was great!! Absolutely love this place
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February 2024 by Eric
1/8/24 same great service for my full synthetic oil change. No high pressure sales while they thoroughly go over everything on my vehicle check. They always send me digital coupons which i also love.Old: Great pricing, outstanding service! During my full synthetic oil change my Air filter and back wiper needed changing also. I normally just go to Walmart after and pick up that stuff but they price matched the parts and put them on for me!
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December 2023 by Lisa Rumsey
Staff was polite and very informative. Had a bit of a wait but they were short staffed and very busy.
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November 2023 by R. B. Gortney
I went to the location on west main street in lebanon tn. Will is the manager and he was attentive and helpful. They didn't have my oil filter in stock but he went to advance auto parts and got me a filter to do my oil change. The customer service at this location is professional and exceptional. I will come here and no where else from now on. Thank to Will and your team!
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November 2023 by Ott Revival
Ethan and the crew filled up my tires and filled up my power steering free of charge. I’m very grateful and will be returning for my next oil change
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October 2023 by Debbie Doolittle
Had an oil change. Very little wait time. Very professional and friendly. Definitely recommend this establishment.
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October 2023 by David F.
Quick service a bit pricey but what's not these days
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September 2023 by Nathan Mills
I usually change the oil in all my families cars but due to time being against me, I needed to get my son’s oil changed before he went off to college so I took it here. Thought I was saving time but that was hardly the case as it cost me much more time and money. The day after my son took the car in to have the oil changed I went out to a huge puddle of oil in my driveway. I looked underneath and it was coming from the drain plug area. There was a lot of play in the plug and when I wiggled it with my hands oil would come out. It’s a no brainer that they lost the o-ring when taking the plug out due to incompetence. My son called them right away and told them what happened and they immediately said, “We didn’t do anything to cause that”. Of course that’s what sneaky snakes would say! I took the car back up when I returned from business the next day. I had to wait for over an hour. The manager walked over and started to give all kinds of excuses which I couldn’t care less to hear. You are a place that is supposed to specialize in oil changed so do your job right! He told me it was the oil drain plug which I already know. He walked to advance auto parts and bought a generic drain plug. How do I know this? Because I know they don’t sell them for my son’s car but he assured me it was correct and I trusted him as he said, “I would be very surprised if it leaked now,” so I drove home. I woke up to a lot of oil in the driveway. I found an OEM plug at the dealer, had to go buy it 40 minutes away and I replaced it myself. Now it’s still leaking because during all this manipulation and inserting the wrong plug, the integrity of the oil drain hole was ruined. I now have to order a new oil pan which is lots more time I have already wasted and more money. I can tell you knowing a good deal about cars that there isn’t a person at this place that knows what they are doing. They are all (including the manager) highly incompetent and I absolutely don’t trust them to fix this a THIRD TIME! My next course is to take them to court for which I am well prepared for. Unless you want to end up like me or you simply don’t care about your car, I would stay very clear of this place.Service: Oil change
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September 2023 by Brandon Woodson
I've been coming to Valvoline for nearly eight years and have never had an issue.
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September 2023 by Barry M.
I usually change the oil in all my families cars but due to time being against me, I needed to get my son's oil changed before he went off to college so I took it here. Thought I was saving time but that was hardly the case as it cost me much more time and money. The day after my son took the car in to have the oil changed I went out to a huge puddle of oil in my driveway. I looked underneath and it was coming from the drain plug area. There was a lot of play in the plug and when I wiggled it with my hands oil would come out. It's a no brainer that they lost the o-ring when taking the plug out due to incompetence. My son called them right away and told them what happened and they immediately said, "We didn't do anything to cause that". Of course that's what sneaky snakes would say! I took the car back up when I returned from business the next day. I had to wait for over an hour. The manager walked over and started to give all kinds of excuses which I couldn't care less to hear. You are a place that is supposed to specialize in oil changed so do your job right! He told me it was the oil drain plug which I already know. He walked to advance auto parts and bought a generic drain plug. How do I know this? Because I know they don't sell them for my son's car but he assured me it was correct and I trusted him as he said, "I would be very surprised if it leaked now," so I drove home. I woke up to a lot of oil in the driveway. I found an OEM plug at the dealer, had to go buy it 40 minutes away and I replaced it myself. Now it's still leaking because during all this manipulation and inserting the wrong plug, the integrity of the oil drain hole was ruined. I now have to order a new oil pan which is lots more time I have already wasted and more money. I can tell you knowing a good deal about cars that there isn't a person at this place that knows what they are doing. They are all (including the manager) highly incompetent and I absolutely don't trust them to fix this a THIRD TIME! My next course is to take them to court for which I am well prepared for. Unless you want to end up like me or you simply don't care about your car, I would stay very clear of this place.