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October 2023 by David Case
Gate doesnt work often, they dont answer phone when website says open, will sometimes take payments over phone often wont
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June 2023 by Chris Staller
I rent two spaces here. One for a classic car and another for garage overflow. Great staff…very friendly and affordable. Most importantly safe. Never an issue here.
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December 2022 by Brandon Frye
We 1st started with them at the Mount Juliet location and had problems with the gate and all the trash laying around. Notified them and nothing was ever done, After a year oh so we moved our camper to Lebanon off of Babb Dr. The day I took the camper out there I notified them of the trash laying around and it's still there 2 years later. Confusion on the correct spot we had for 2 years and they never would update their records now they want to charge us for a spot that we never had. Absolute terrible customer service and they always raise the rates without notifying anyone. Will never recommend and never use again.
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December 2022 by John Monaghan sr
Very friendly people clean unites and we'll lite
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November 2022 by Anas Kiblawi
I used Just Box It recently for an international move and their service was on point before, during and after the move. Thank you to all the team for their support. Recommend to any one moving in the UAE or abroad.
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October 2022 by David McDowell
Gate is always broken. I have had a unit for about 3 months now, and the gate has been broken twice. The first time they didn't do anything for a week. And then, they just opened the gate and left it open, and the door to the in closed units was unlocked. Now 3 months later, gate is broken again, (same excuse), and they won't come out and open the gate manually.
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May 2022 by Doreen R.
Totally unprofessionally run. My account is paid in full and not late but they put a wheel lock on my boat. No notification by phone or mail. Of course there no one in call to come out and take the boot off. The on call service admitted it was there mistake. I'm unable to use my boat today.
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March 2022 by rosemary kubit
I love my storage unit. It is temperature controlled. Nice people to work with.
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February 2022 by Donnita Hearns
It very nice easy access staff is friendly
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December 2021 by Donna Butler
Their employees are very nice.
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October 2021 by John Rollins
Enter at your own risk. I don’t leave reviews so for me to do this would me should probably steer clear unless you are an extremely patient and rather wealthy individual. Both ladies I spoke with about the misleading online experience I had just want to have smart mouths and tell you what’s what. They will pro-rate if you move in but if you move out well, don’t expect anything. Perhaps that’s usual, don’t know. What isn’t usual but getting more common is disrespect from those taking your money. Uboxit loves the money but not those forming it over… horrible service!!!!!
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August 2021 by Robin_ Playz _Gamez
Looks nice . Easy in and out . Inside unit had insulation coming down ... But other than that , a good unit
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May 2021 by Ahada T.
I bought an online auction from this storage facility. I've been buying units for 4 years now and have never had any problems like the following. I had 72 hours to clean the unit out. I gave a $100 deposit to the facility in case it's not done by then. I had the unit cleaned out on time, and went to the office with a few hours to spare. I waited with another gentleman outside for over an hour. I decided to leave and call later. When I called I was told they had court that Thursday I showed up. I don't live close and got sick with covid and couldn't pick the deposit up. So I called and let the worker know. She informed me it was fine. Remember, the unit was cleaned out on time. I just hadn't picked up MY deposit. When I went to pick up the deposit the woman in the office started arguing with me from the start. I informed her of everything ^^. She told me that they haven't been to court in months and that I only had 72 hours to clean out the unit. How would I know what day of the week court is and that they even go to court if I wasn't told that? I told her I have a picture time stamped that the unit was cleaned out on time. I asked to talk to the manager, she told me the manager wasn't there and she didn't know when she would be back. I asked for a number to talk to someone above her. She grabbed her phone and stomped to the back supposedly to call the manager. She came back huffing and scowling at me that she was told to give it to me out of the drawer. This horrid woman would not stop arguing and fussing. I told her I don't care just give me my money back. Either she stole my deposit (she kept trying to get me to leave without a resolution), or she is just a very negative, argumentative, dramatic person. The other 3 workers she said didn't work there have never acted that way. They were all pleasant and professional.
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May 2021 by Shane sweatman
I would recommend this storage to anyone
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May 2021 by Renae Medlin
Awesome, no problems.
