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“After buying a phone that was shipped at the Lebanon W Main location I had to have my Data Transferred and old phone returned from the S Cumberland location since W Main was closed on a Tuesday. They already said they would be closed Sunday and Wednesday even though it shows them open 7 days. S Cumberland TMobile and Cory was excellent. I also signed up for Home Internet that day. Thanks to S Cumberland for making up for W Main in Lebanon TN.”
“Drake was so helpful with setting up my new pink IPhone!! Such a great experience!! His customer service was a 10/10!! Definitely worth the drive to this location!!”
“First person to help us gave us a phone number because they didn't do what was asked in the store. And then walked away. Person on the phone was very helpful. Second person who helped us, she was good. Bought a new phone, transferred data, called tech support when having to transfer data from iPhone to android and then, with questions from original reason we went in, she was very helpful and called customer service (I think) and got everything transferred. ? She was great!”
“I want to thank and acknowledge the wonderful customer service provided to us today by Sheila Todd at this location she fixed a major problem for us today with no questions asked when someone tried to use our address to get service and we went without service for half of a day while things were figured out about how someone wound up getting us cut off and putting services in their name at our address and she also was able to get us our bill credit back when services were finally restored in our name this is how customer service is supposed to be done way to go Sheila!!!”
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“This company has the best customer service ever. We have been with them for around 4 years now. I can call them with any questions or to ask for help and they are always so kind. They help us every single time and are always happy to do so. We love them!”