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July 2024 by Marissa Pina
Such a nice mechanic!!! We had an issue with a plate coming undone under our car and the nice man inside gave us a quick fix up since we were traveling and didn’t have time to stop ?
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April 2024 by Adam Neuerburg
These guys are great! They took the time to ensure the issues (which were unique) I was having with my car were fixed and taken care of. Definitely would recommend them!
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March 2024 by Robert Lee
WATCH OUT! THEY ONLY WANT YOUR MONEY! Came in with a low voltage to knock sensor on my truck, they wanted $845 to replace the wire harness and Knock sensors..I thought the price was high so I looked up how much a kit was and with ACDelco a OEM GM PART, two knock sensors are $160 and the wire harness is $80, plus two gaskets which is a few bucks so i figure the price was more reasonable…until i called to confirm what kind of parts they were going to use, they ended up using Dorman aftermarket parts…that kit is only $120 for everything besides gaskets… when I had asked why it’s $845 when they are using a much cheaper kit..they said the price dropped too $707… they never called or told me that the price was less when they just quoted me the day before..I ended up going with it because I needed my truck back they had it for two days already at this point… when I got the truck back nothing was fixed. My truck still had a check engine light and it still had the same code. When I got my receipt it did not tell me the kind of parts that they used on my truck, “even though i already knew the kind of parts”. It was very unspecific, and I don’t believe they even changed the gaskets that needed to be changed because it was not on the list. They wanted to charge me an additional $450 for a PCM, they said they would try to help me out and only charge me for the part not labor.. when I looked up the part that they’re using the part was only $310 when I mentioned that to him, he told me that he needed to charge me for them putting the software on the PCM….isnt that labor?? I refused, and will be taking my truck somewhere else. I HIGHLY DO NOT RECOMMEND THIS PLACE!
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September 2023 by Mama Orange
Do not take your car here very rude.
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August 2023 by Joe Taveras
I was traveling with my family cross-country when our car started overheating in Tennessee. Thankfully, the hotel manager recommended Cumberland Auto Repair. I arrived when they opened and was amazed by their helpfulness. They quickly diagnosed and fixed the issue, getting us back on the road by lunch. I only wish I lived in the area to make them my go-to repair shop. Exceptional service!
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August 2023 by Kyle Wheaton
Cumberland confirmed my diagnosis and had the car ready earlier than expected.Been here a couple times now, the level of service has been excellent.
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August 2023 by Mary J Sircy
I've been doing business with them for 15+ years. They are honest, communicate with their customers well, and do great work. Highly recommend!Services: Auto brake repair
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August 2023 by Rob Eisenlohr
Nice guys, fast turn around! Appreciative of you bringing them your business!
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February 2023 by Danita Meeks
These guys dug into my issue and got me fixed the same day. Respectful, polite, cost efficient! I will be back!
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January 2023 by Terisa Thorpe
Excellent service, excellent care! Price was MORE than reasonable! I bet they never forget "puff the magic dragon/old smokey" hahaha, thanks guys! You are top notch! 5 stars!
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November 2022 by Marie Birdsong
This was my second visit to Cumberland Auto Repair and it will be the only shop I go to from now on! Honest, fair pricing, and they don't "treat me like a girl" when I speak with them about what my vehicle needs. I have a 93 Mazda Miata they diagnosed and fixed for me after 3 other shops in Lebanon basically told me they wouldn't be able to work on my car.The vehicle we had in for repair today is also older, a 98 Toyota Forerunner. They had to search for parts, but they TOOK THE TIME to do it, instead of just turning me away and telling me about the supply chain problems. This shop lives up to the work ethic that I live by in my own job....I recommend them highly! Thank you for caring about your work and the safety of your customers!!Services: Steering & suspension replacement
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October 2022 by JeremyKing
Cost me 8000$ in repairs and my vehicles came back more broken than when I dropped them off. Didn’t do half the repairs the claimed they did.Services: Air conditioning
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September 2022 by James Allen
Honest people who do great work. Would recommend to anyone!
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September 2022 by Chase Pinkston
I would absolutely never use this shop again horrible customer service!!!!
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August 2022 by Nicholas Butcher
Would not recommend this shop at all I had them replace a water pump on my truck when I got my truck back my ac was not working at all and it worked awesome before them making the repair they made well I bring it right back the next morning stating the ac wouldn’t work if they would take a look at it to make sure nothing was wrong or anything like that they assured me they hadn’t touched anything to do with the ac so I left to go check the Freon it was fine so It took me 2 months to put the funds aside to have another shop look at my ac to find out this shop simply didn’t put the ac compressor belt back on so I had no ac for 2 months because this place simply wouldn’t even look to check absolutely horrible customer service and to think what else are they forgetting to put back on peoples cars
